Music Store Sales Associate

Paycom; Mission Viejo (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

Bertrand’s Music in Mission Viejo, CA is seeking an entry-level Sales Associate for part-time hours. You will welcome guests, explain products, and provide warm, efficient service while keeping displays tidy and stocked.

Responsibilities include educating customers about Band & Orchestra instruments, collaborating with staff, and maintaining a clean store. Availability on weekends is preferred for this role.

Qualifications

• Passion for the music industry and understanding of Band & Orchestra instruments.
• Ability to thrive in a fast-paced team environment with a positive attitude.
• Familiar with general accounting and cash register operations.

Responsibilities

• Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
• Exceed guest expectations consistently, cultivating a reputation for exceptional service.
• Maintain attentiveness to guests’ needs throughout their visit, ensuring a seamless experience.
• Keep displays immaculate, merchandise stocked, signage visible, and products rotated regularly.
• Educate guests on our wide range of musical products confidently and informatively.
• Exhibit a positive, enthusiastic, and flexible attitude, promoting effective teamwork and respect.
• Foster positive relationships with coworkers, supervisors, and management through respectful and open communication.
• Demonstrate exceptional interpersonal and organizational skills, effectively prioritizing tasks in a sometimes pressurized environment.
• Uphold high standards of cleanliness and safety in the store environment.
• Possess general knowledge of Band & Orchestra instruments, assisting customers with expertise and insight.

Skills

Customer service

Teamwork

Interpersonal skills

Organizational skills

Job description

Job Details

Level: Entry, Job Location: BME Mission Viejo - Mission Viejo, CA, Position Type: Part Time, Education Level: Not Specified, Salary Range: $16.90 - $17.90Hourly, Job Category: Retail

About Us

Bertrand’s Music is a family-owned and operated company specializing in Band and Orchestral instruments, such as Flutes, Clarinets, Saxophones, Trumpets, Violins, etc. Our main focus areas are Rentals, Lessons, Sales, and Repairs. We are looking for a talented, passion-driven Sales Associate to join our team!

We are a full-service music store and pride ourselves on our core values:

• Customer First Mentality
• Music Advocacy / Education
• Adaptability
• Trustworthy
• Community
• Teamwork
• Positivity

Responsibilities

• Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
• Exceed guest expectations consistently, cultivating a reputation for exceptional service.
• Maintain attentiveness to guests’ needs throughout their visit, ensuring a seamless experience.
• Keep displays immaculate, merchandise stocked, signage visible, and products rotated regularly.
• Educate guests on our wide range of musical products confidently and informatively.
• Exhibit a positive, enthusiastic, and flexible attitude, promoting effective teamwork and respect.
• Foster positive relationships with coworkers, supervisors, and management through respectful and open communication.
• Demonstrate exceptional interpersonal and organizational skills, effectively prioritizing tasks in a sometimes pressurized environment.
• Uphold high standards of cleanliness and safety in the store environment.
• Possess general knowledge of Band & Orchestra instruments, assisting customers with expertise and insight.

Requirements

• Passion for the music industry and a solid understanding of Band & Orchestra Instruments.
• Ability to thrive in a fast-paced team environment, embracing challenges with a positive attitude.
• Strong organizational skills with a commitment to follow-through and prioritization.
• Familiarity with general accounting and cash register operations.
• Availability for part-time work, approximately 15-30 hours per week, including weekends.

Join our team at Bertrand’s Music and become part of a legacy dedicated to enriching lives through music.