Music Retail Experience Manager

The Guitar Center Company; Scottsdale (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

The Guitar Center Company in Scottsdale, Arizona is seeking a Customer Service Manager to lead sales activities and enhance customer experiences. In this role, you will ensure the sales floor is well-organized and staff is engaged, contributing to a culture of integrity and passion for music.

Successful candidates will have over 3 years of retail experience, proficiency in Microsoft Office, and excellent leadership skills. Join a team that values creativity and inclusiveness!

Qualifications

• 3+ years of relevant work experience working in retail or a warehouse setting.
• Valid state driver's license and automotive insurance.
• Intermediate proficiency with the Microsoft Office suite.

Responsibilities

• Achieve sales, margin, and EBITDA targets for the store.
• Create an excellent customer experience and manage service issues.
• Provide ongoing coaching and feedback to all associates.

Skills

Collaboration

Customer Focus

Delegation

Initiative

Performance Management

Selling

Education

Associates Degree

Tools

Microsoft Office Suite

Job description

The Guitar Center Company in Scottsdale, Arizona is seeking a Customer Service Manager to lead sales activities and enhance customer experiences. In this role, you will ensure the sales floor is well-organized and staff is engaged, contributing to a culture of integrity and passion for music.

Successful candidates will have over 3 years of retail experience, proficiency in Microsoft Office, and excellent leadership skills. Join a team that values creativity and inclusiveness!