Store Manager: Lead Growth, Team & Customer Experience

Guitar Center Inc.; Florence (KY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Bonus program eligibility

Job summary

Guitar Center Inc. is seeking a Store Manager to oversee all aspects of the retail operation in a fast-paced, music-driven environment. You will lead a team, drive revenue and EBITDA, and ensure an engaging in-store experience for customers.

You will recruit, train, and coach staff, manage scheduling, and uphold merchandising standards while fostering an inclusive workplace. Weekend/holiday availability and travel may be required.

Qualifications

• 4+ years of experience operating/managing in similar environments.
• 2+ years of supervisory or management experience leading teams.
• Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Must be able to work weekends, holiday, and evenings.
• Must be able to lift up to 30 lbs.
• Up to 5% domestic travel to attend meetings and trainings.

Responsibilities

• Achieve revenue and EBITDA targets while managing P&L.
• Recruit, interview and hire managers and associates.
• Train, mentor, and develop staff to reach potential in a growing company.
• Hiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.
• Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales.
• Building strategies to maintain positive Customer Satisfaction scores.
• Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience.
• Maintain and foster an inclusive environment.
• Additional duties as assigned.

Skills

Leadership

Time management

Office suite

Customer service

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Guitar Center Inc. is seeking a Store Manager to oversee all aspects of the retail operation in a fast-paced, music-driven environment. You will lead a team, drive revenue and EBITDA, and ensure an engaging in-store experience for customers.

You will recruit, train, and coach staff, manage scheduling, and uphold merchandising standards while fostering an inclusive workplace. Weekend/holiday availability and travel may be required.