Museum Gallery Attendant (Full-time)

Louisville Ballet; New Orleans, Northern (LA, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

The New Orleans Museum of Art (NOMA) is accepting applications for the Museum Gallery Attendant (MGA) position, a full-time, visitor-service oriented role dedicated to safeguarding the collection and assisting guests. You will patrol galleries, respond to inquiries, and promote safety and education across the museum spaces.

As a frontline team member, you will interact with diverse visitors, enforce museum policies, and participate in regular trainings.

Qualifications

• Experience with customer service and interest in visual arts and museum work.
• High School diploma or GED; college, technical school, or experience in a position requiring safety or protective work is helpful
• Solid interpersonal and communication skills; ability to interact with visitors of all ages, abilities, and backgrounds
• Ability to assert oneself when needed to enforce policies and protect artwork; maintain calm and professional demeanor
• First aid and CPR certification preferred; training will be provided

Responsibilities

• Maintain posts assigned to observe and engage and to ensure individuals are safe
• Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecure doors or windows and areas to be secured
• Serve as an advocate for the visitor while promoting the safety of the museum; communicate consistently with visitors to ensure a positive museum experience and assist visitors with use of museum educational resources and spaces
• Interact with visitors in a positive and welcoming manner, including providing directions and information related to the Museum and Sculpture Garden collections, public programs and events
• Conduct gallery checks and perform opening and closing procedures; including inspection of the assigned galleries and surrounding areas to guarantee there are no safety or security issues or concerns
• Enforce all museum policies in a friendly manner, ensure that all visitors entering the galleries have either purchased an admission ticket or are identified as staff or special guestsParticipate in daily briefings and attend regular training sessions for exhibitions, programming and other museum related events
• Remain informed and up-to-date regarding artwork on view; enhance the visitor experience through engaging in conversation when appropriate
• Maintain the highest level of professionalism in both behavior and appearance
• Perform other duties as assigned or required

Skills

Customer service

Interest in visual arts

Museum work

Education

High School diploma or GED

Safety or protective work experience

Job description

Why NOMA: At the New Orleans Museum of Art (NOMA), we arededicated to inspiring communities through art, nature, and culture. Located inthe heart of City Park, NOMA offers a unique environment where art andlandscape intersect—most notably in our renowned Sydney and Walda BesthoffSculpture Garden. Joining NOMA means becoming part of a mission-driven teamcommitted to preserving beauty, fostering creativity, and enhancing publicspaces for all visitors.

The New Orleans Museumof Art (NOMA) is seeking applicants for the position of Museum GalleryAttendant (MGA) FULL- TIME. The Museum Gallery Attendant is a visitorservice-oriented position that is responsible for safeguarding visitors, staff,volunteers, the collection and the physical facility. The Museum GalleryAttendant is responsible for monitoring gallery spaces and protecting the artwhile engaging with the public to answer questions and provide informationabout NOMA. Museum Gallery Attendants ensure a positive museum experiencethrough exemplary customer service and education.

Job Responsibilities

• Maintain posts assigned to observe and engage and to ensure individuals are safe
• Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecure doors or windows and areas to be secured
• Serve as an advocate for the visitor while promoting the safety of the museum; communicate consistently with visitors to ensure a positive museum experience and assist visitors with use of museum educational resources and spaces
• Interact with visitors in a positive and welcoming manner, including providing directions and information related to the Museum and Sculpture Garden collections, public programs and events
• Conduct gallery checks and perform opening and closing procedures; including inspection of the assigned galleries and surrounding areas to guarantee there are no safety or security issues or concerns
• Enforce all museum policies in a friendly manner, ensure that all visitors entering the galleries have either purchased an admission ticket or are identified as staff or special guestsParticipate in daily briefings and attend regular training sessions for exhibitions, programming and other museum related events
• Remain informed and up-to-date regarding artwork on view; enhance the visitor experience through engaging in conversation when appropriate
• Maintain the highest level of professionalism in both behavior and appearance
• Perform other duties as assigned or required

Minimum Qualifications

• Experience with customer service and interest in visual arts and museum work
• High School diploma or GED; college, technical school, or experience in a position requiring safety or protective work is helpful
• Solid interpersonal and communication skills; ability to interact with visitors of all ages, abilities, and economic, ethnic, and cultural backgrounds
• Ability to assert oneself when needed in order to enforce policies and protect artwork; maintain calm and professional demeanor for all visitor interactions
• First aid and CPR certification preferred; training will be provided

Equal Opportunity Employer Statement

The New Orleans Museumof Art is an Equal Opportunity Employer. We are committed to creating aninclusive environment for all employees and applicants and do not discriminateon the basis of race, color, religion, sex, national origin, age, disability, geneticinformation, sexual orientation, gender identity, veteran status, or any otherprotected characteristic under applicable law.