Museum Store Sales Associate

Pearl Harbor Aviation Museum; Honolulu (HI); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free Parking

401k Safe Harbor Plan with Match

Medical/Dental Benefits

Job summary

Pearl Harbor Aviation Museum is seeking a part-time Museum Store Sales Associate to join our front-line team. The role focuses on cash handling, ringing sales, accurate transactions, and maintaining a clean, organized store environment across the main store and event locations.

The position supports inventory management, stocking, and guest service with a strong emphasis on teamwork and professional conduct. Weekend and some evenings are required, with approximately 24–36 hours per week.

Qualifications

• High school diploma or GED required.
• Must pass pre-employment drug testing and federal background checks.
• Maintain a well-groomed and professional demeanor.

Responsibilities

• Provides a warm welcome to each guest as they enter Museum Store.
• Rings in sales accurately; handles cash and credit card transactions.
• Stocks merchandise and keeps the store clean, organized, and safe.
• Supports inventory shipping/receiving and monitors stock levels for promotions.
• Assists in training staff and provides guidance to new team members.

Skills

Interpersonal skills

Communication

Cash handling

POS systems

Multitasking

Teamwork

Organization

Education

High school diploma or GED

Tools

Point-of-sale systems

Job description

Title: Museum Store Sales Associate – Part-time Position
Reports to: Sr. Store Manager & Buyer
Department: Museum Store – Marketing

Classification: Non-Exempt/Hourly. Part-time.
Expected Hours: 20 – 34hrs weekly
Pay: $17 per hour

Job Summary:

The Sales Associate is responsible for operations of the Museum Store as directed by the Sr. Store Manager & Buyer and Assistant Store Manager. As a front-line staff member, the Sales Associate provides the highest level of customer service to guests of Pearl Harbor Aviation Museum. The focus of this position is responsible for all activities associated with the Museum Store “front-end duties,” which includes cashiering & cash handling, inventory management & security, stocking merchandise, and ensuring store cleanliness. The Store Sales Associate works in the main store, as well as any other event stores or pop-up stores on the Museum campus, as needed.

Key Responsibilities:

• Provides a warm welcome to each guest as they enter Museum Store
• Aids guests as needed: ringing a sales transaction, providing directions and museum information to enhance their experience
• Rings in sales accurately; applying applicable discounts accordingly and correctly handle cash and credit card transactions.
• (Re)Stocks merchandise as directed by Sr. Store Manager & Buyer and Asst. Store Manager; keeps the work space and Museum Store clean, orderly, stocked, and safe
• Supports the Asst. Store Manager in shipping and receiving inventory
• Monitors inventory levels of merchandise to promote sales/promotions for in store or online.
• Guides staff in sales training/lessons/tactics to promote sales of all varieties to all customers.
• Supports Store leadership in the training of any new team members.
• Other duties and special projects as assigned by the Sr. Store Manager & Buyer and Director of Marketing

Skills:

• Excellent interpersonal skills and communication skills; ability to work with a diverse population that includes staff, volunteers and stakeholders
• Displays courteous and friendly demeanor: able to direct and assist guests
• Ability to handle several projects simultaneously and prioritize work; demonstrate initiative on performing general duties without constant instruction from superiors
• Excellent planning and organizational skills
• Ability to work as part of a team
• Demonstrated experience cash handling; familiarity with point of sales systems
• Ability to multitask in a fast-paced environment

Required Qualifications:

• Must successfully meet all pre-employment requirements to include passing drug testing and federal background check(s)
• High school diploma or GED
• Maintain a well-groomed and professional demeanor

Preferred Qualifications:

• At least six months of customer service experience
• Prior sales experience at an attraction, museum or nonprofit

Physical Requirements:

• Must be able to lift, pull, push 50+ lbs.
• Must be able to stand for long periods of time

Work Environment and Schedule:

• Part-Time – Hourly; approximately 24-36 hrs. a week (will vary based on needs)
• The Museum is a seven-day week facility; must be available to work weekends, holidays and some evenings with prior notice.
• Free Parking
• 401k Safe Harbor Plan with Match
• Medical/Dental Benefits w/low cost employee contribution