SEASONAL SALES ASSOCIATE (VARIOUS DEPARTMENTS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Honolulu (HI); On-site; USD 19,000 - 28,000; Full time

Job summary

NAVY Exchange Service Command (NEXCOM) at Pearl Harbor seeks a customer-focused Sales Associate to represent our brand and assist shoppers with product needs. You will learn product details and articulate our purpose in an educational, insightful, and professional manner, delivering outstanding service to every guest.

You will work to connect with customers, inform them about events and promotions, and help guide purchases through a smooth POS experience while staying flexible for weekends and

Qualifications

• Basic knowledge of products and merchandise.
• Strong communication and interpersonal skills.
• Ability to read, write, and interpret safety rules and procedures.

Responsibilities

• Proactively engage and connect with customers.
• Direct customers to merchandise and inform them about events and promotions.
• Provide premier customer service and assist with upselling.
• Maintain store appearance and inventory accuracy.

Skills

Retail experience

Customer service

Communication skills

Multitasking

POS handling

Education

High School Diploma or equivalent

Tools

POS system

Job description

Job Requirements

• IT IS A REQUIREMENT THAT YOU ARE ABLE TO WORK DURING THE MONTHS OF NOVEMBER THRU JANUARY, ESPECIALLY THE DAY AFTER THANKSGIVING & CHRISTMAS
• MUST BE ABLE TO WORK WEEKENDS
• OPPORTUNITY TO CONTINUE EMPLOYMENT AFTER THE HOLIDAYS

• IT IS A REQUIREMENT THAT YOU ARE ABLE TO WORK DURING THE MONTHS OF NOVEMBER THRU JANUARY, ESPECIALLY THE DAY AFTER THANKSGIVING & CHRISTMAS
• MUST BE ABLE TO WORK WEEKENDS
• OPPORTUNITY TO CONTINUE EMPLOYMENT AFTER THE HOLIDAYS

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Customer Service

Duties and Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories

Dependability

Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

Qualifications Product Knowledge

• Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred, but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills.
• • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance, instructions and procedure manuals.
  • Ability to effectively communicate with customers, peers, and management.
  • Ability to communicate on the telephone with proper etiquette.

Mathetmatical Skills

• Basic math functions such as addition subtraction multiplication and division.

Reasoning Ability

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

• This position involves constant moving talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Hawaii-Pearl Harbor

Organization

Pearl Harbor

Schedule

Flexible (0 - 19.5 hours)