Museum Security & Visitor Experience Ambassador

Grace Federal Solutions; Durham (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Grace Federal Solutions in Durham, NC is seeking a Security Ambassador to protect visitors, staff and facilities while delivering exceptional customer service within a museum setting. You will monitor areas, respond to incidents, greet guests, and support daily operations with professionalism.

The role requires strong communication, calm judgment in emergencies, and the ability to operate security systems and a golf cart. Weekend shifts and after-hours events are required.

Qualifications

• Strong communication and customer service skills.
• Ability to remain professional and calm during emergencies.
• Good observation and security procedures compliance.
• Willingness to work weekends and after-hours events.

Responsibilities

• Implement and maintain museum security procedures.
• Respond to emergencies and complete incident reports.
• Monitor areas for visitor compliance and protect property.
• Greet visitors, issue temporary badges, and escort personnel as needed.
• Operate security systems and assist with after-hours events.

Job description

Grace Federal Solutions in Durham, NC is seeking a Security Ambassador to protect visitors, staff and facilities while delivering exceptional customer service within a museum setting. You will monitor areas, respond to incidents, greet guests, and support daily operations with professionalism.

The role requires strong communication, calm judgment in emergencies, and the ability to operate security systems and a golf cart. Weekend shifts and after-hours events are required.