Museum Security Supervisor (2nd Shift) - Lead & Protect Guests

Taft Museum of Art; Cincinnati (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental care

Vision insurance

Life Insurance

Aflac

Discretionary Time Off (DTO)

Downtown parking

Employee Assistance Program (EAP)

Museum membership

Special discounts

Job summary

The Taft Museum of Art in downtown Cincinnati is seeking a full-time Security Supervisor for the 2nd shift to lead daily security operations and ensure a safe, welcoming environment for guests, staff, volunteers, and collections.

The role requires a proactive, organized leader with strong communication and collaboration, able to coordinate emergencies, supervise staff, and maintain high standards of safety and service.

Qualifications

• High School Diploma, GED, or NCR required.
• Minimum 2 years of supervisory or team lead experience.
• Museum/security environment experience preferred.
• CPR/First Aid/AED certification preferred or willingness to obtain.
• Experience with CCTV, access control systems, alarm monitoring preferred.
• Reliable transportation and a valid driver's license required.
• Familiarity with Microsoft 365 products (Word, Excel, PowerPoint, Teams).
• Strong leadership, interpersonal, and communication skills.

Responsibilities

• Supervise Security Associates and develop their skills.
• Conduct shift briefings and assign daily tasks.
• Monitor performance and provide coaching.
• Assist with recruitment, onboarding, training, scheduling.
• Foster a positive guest-focused security environment.
• Coordinate emergency response and incident documentation.
• Lead opening/closing procedures and CCTV monitoring.
• Ensure compliance with museum policies and safety standards.

Skills

Leadership

Communication skills

Customer service

Decision making under pressure

Problem solving

Report writing

Confidentiality

Teamwork

Multitasking

English proficiency

Education

High School Diploma or GED or National Career Readiness Certificate

Bachelor's degree welcomed

Tools

CCTV

Access control systems

Alarm monitoring

Microsoft 365

Job description

The Taft Museum of Art in downtown Cincinnati is seeking a full-time Security Supervisor for the 2nd shift to lead daily security operations and ensure a safe, welcoming environment for guests, staff, volunteers, and collections.

The role requires a proactive, organized leader with strong communication and collaboration, able to coordinate emergencies, supervise staff, and maintain high standards of safety and service.