Museum Operations & Guest Services Assistant

State of West Virginia; Wheeling (WV); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

State employee benefits

Résumé du poste

West Virginia Independence Hall is seeking an Office Operations Assistant in Wheeling, WV. The role supports daily operations, greets visitors, maintains the gift shop, processes sales, and prepares reports to ensure smooth museum operations.

The candidate should have strong communication skills, be detail-oriented, and able to work a full-time schedule Tuesday through Saturday with occasional evenings. Remote work is not permitted; state employee benefits apply.

Qualifications

• Knowledge of modern office procedures, filing systems, and professional communication.
• Ability to operate and learn office software and modern office technology.
• Strong interpersonal skills and accurate data handling.

Responsabilités

• Greets visitors and answers general questions about exhibits and events.
• Maintains gift shop inventory and assists with sales reporting.
• Prepares daily sales paperwork and deposits; maintains first-floor cleanliness.
• Answers calls and directs inquiries, providing information as appropriate.
• Operates and maintains office equipment and prepares documents and reports.
• Conducts facility tours when needed and supports staff with clerical tasks.

Connaissances

Office procedures

Professional communication

Google Workspace

Filing systems

Basic math for clerical work

Following instructions

Interpersonal relations

Tours scripting

Outils

Retail inventory system

Point of sale (POS)

Description du poste

West Virginia Independence Hall is seeking an Office Operations Assistant in Wheeling, WV. The role supports daily operations, greets visitors, maintains the gift shop, processes sales, and prepares reports to ensure smooth museum operations.

The candidate should have strong communication skills, be detail-oriented, and able to work a full-time schedule Tuesday through Saturday with occasional evenings. Remote work is not permitted; state employee benefits apply.