Museum Guide: Create Delight for Young Visitors

The-Magic-House,-St.-Louis-Children; Kirkwood (MO); On-site; USD 16,531 - 22,041; Part time

Job summary

The Magic House in St. Louis is seeking a part-time Museum Guide to be the frontline ambassador for our family-focused museum. You will engage visitors in exhibit areas, answer questions, and help deliver a safe, playful environment that aligns with our brand.

Ideal candidates are at least 16 years old, reliable, with strong customer service, verbal and interpersonal skills, and the ability to work well both independently and as part of a team. Weekend availability is preferred.

Qualifications

• Prior experience working with children.
• At least 16 years of age.
• Reliable and dependable.
• Good verbal and interpersonal communication skills.
• Excellent customer service skills: helpful, friendly, and patient attitude.
• Ability to work effectively as a team member, as well as independently.
• Strong work ethic.

Responsibilities

• Actively engage guests in exhibit areas and provide an outstanding experience.
• Serve as customer relations liaison with visitors upholding brand standards.
• Address exhibit and facility issues promptly or report to Museum Manager.
• Know and follow emergency procedures (lost children, fire, tornado).
• Monitor safety and cleanliness of exhibits and reset areas as needed.
• Supervise volunteers within exhibit areas.
• Follow opening/closing procedures for hours, events, and programs.
• Be familiar with the Museum's hours and events information.
• Participate in trainings as required by the organization.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Interpersonal skills

Teamwork

Dependability

Professionalism

Observation/awareness

Job description

The Magic House in St. Louis is seeking a part-time Museum Guide to be the frontline ambassador for our family-focused museum. You will engage visitors in exhibit areas, answer questions, and help deliver a safe, playful environment that aligns with our brand.

Ideal candidates are at least 16 years old, reliable, with strong customer service, verbal and interpersonal skills, and the ability to work well both independently and as part of a team. Weekend availability is preferred.