Museum Front Desk Specialist - Part-Time Seasonal

The North Carolina Museum of Life and Science Inc; Durham (NC); Vor Ort; USD 17.000 - 21.000; Teilzeit

Zusammenfassung

The North Carolina Museum of Life and Science Inc. in Durham, NC is seeking a Part Time Seasonal Admissions Desk Associate to join the Guest Relations team.

This role focuses on welcoming visitors, selling admissions and memberships, and supporting a high-volume museum environment. Candidates should enjoy engaging with people of all ages, be detail-oriented, and flexible for weekends and occasional evenings.

Qualifikationen

• Keen observation skills and proactive about visitor needs and guest environment.
• Attention to detail for accurate processing of admission, membership and ticket sales while maintaining a high standard of service.
• Strong interest in engaging children and adults of all ages through curiosity, discovery and inquiry-based learning.
• Enthusiastic and engaging attitude towards guests and team members.

Aufgaben

• Welcome visitors and provide information concerning prices, daily programs, exhibits and events to help facilitate a great experience and foster repeat visits.
• Sell admission, memberships and train tickets using online ticketing system.
• Be proactive in growing the membership base by providing information about the benefits and value of membership, completing membership sales, and processing member data.
• Participate in cross-training program for other Guest Relations roles including train station ticket sales, ranger, reservations and group check-in and parking.
• Perform regular checks to ensure a clean, welcoming, friendly environment for guests.
• Manage daily monetary transactions and accurately complete closed drawer reconciliation.
• Be collaborative by assisting across the team with training, shift flexibility, and guest support.
• Other job related indoor and outdoor duties as needed.

Kenntnisse

Customer service

Attention to detail

Guest engagement

Team player

Flexible schedule

Emergency response

Tools

Ticketing system

Jobbeschreibung

The North Carolina Museum of Life and Science Inc. in Durham, NC is seeking a Part Time Seasonal Admissions Desk Associate to join the Guest Relations team.

This role focuses on welcoming visitors, selling admissions and memberships, and supporting a high-volume museum environment. Candidates should enjoy engaging with people of all ages, be detail-oriented, and flexible for weekends and occasional evenings.