Museum Facilities and IT Specialist

American Quarter Horse Association; Amarillo (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

American Quarter Horse Association is seeking a Museum Operations Liaison to support a welcoming environment for visitors, staff, and volunteers. The role troubleshoots building systems, supports exhibits, and assists with event setup and logistics in partnership with the facilities and IT teams.

You will perform inspections, coordinate repairs, maintain exhibit spaces, install and maintain interactive components, manage maintenance logs, and help ensure safety and compliance across museum

Qualifications

• High school diploma or equivalent.
• Preference for 4+ years of experience in facility and audio/visual management.
• Experience in museums, hospitality, education, or similar public-facing environments preferred.

Responsibilities

• Perform routine inspections of interior and exterior areas, exhibits, AV equipment, and interactives, ensuring safety and efficiency.
• Coordinate general repairs and minor construction; escalate to facilities team and external vendors as needed.
• Maintain presentation and appearance of exhibit galleries and public spaces; assist with assembly, disassembly, and upkeep of exhibits.
• Install, troubleshoot, and maintain interactive exhibit components and related electronics with the IT department.
• Develop and maintain technology repair and replacement schedules.
• Monitor safety systems and coordinate with third-party vendors for issues.
• Move and transport supplies for staff and events; set up furniture and AV equipment for meetings and rentals.

Skills

Audio-visual systems

Digital interactives

Lighting and sound

Preventative maintenance

HVAC knowledge

Electrical knowledge

Plumbing systems

Troubleshooting maintenance

Microsoft Office

Education

High school diploma or equivalent

Job description

The Museum Operations Liaison is responsible for supporting a fully functioning and welcoming environment for visitors, employees, and volunteers. This position performs troubleshooting/interface for repairs across building systems, supports exhibits and programs and assists with event set‑ups and logistics. The role works closely with AQHA’s facility and IT departments to ensure optimal museum operations

Responsibilities:

The following statements describe the principal functions of this position and are not intended to be an exhaustive list of all responsibilities:

• Perform routine inspections and reporting of the museum’s interior and exterior, including exhibits, audio/visual equipment, , all interactives as well as ensuring systems operate safely and efficiently and coordinates with AQHA facilities department to address any issues.
• Coordinate completion of general repairs and minor construction and escallate to AQHA facilities team and external vendors as needed.
• Maintain the presentation and overall appearance of exhibit galleries and public areas; assist with the assembly, disassembly, touch-up painting, and general upkeep of exhibits as needed. Coordinate with third party vendors to ensure museum areas are clean.
• Coordinate with AQHA IT department to install, troubleshoot, and maintain interactive exhibit components and related electronics to support exhibit functionality.
• Develop and maintain technology repair and replacement schedule
• Maintain oversight and completion of facility condition report.
• Monitor fire, life safety, moisture, and intrusion detection systems; support compliance with organizational safety and security procedures and coordinate with third party vendors to address any issues.
• Load and unload materials and equipment; transport supplies and inventory to staff, stakeholders, and off-site events or storage locations.
• Coordinate the purchasing and pickup of supplies and materials required for staff meetings, and daily museum operations. Set up, move, and break down furniture and A/V equipment in support of meetings, programs, and facility rental events.
• Maintain accurate maintenance logs and records; assist in obtaining vendor quotes and coordinating contracted services as directed.
• Track and maintain inventory of tools, equipment, lighting, and cleaning supplies.
• Perform regular assessments of bronze statues and outdoor installations to support preservation, cleanliness, and overall museum appearance.
• Manage installation and orders of donor plaques and other recognition items
• Coordinate with museum team on ensuring proper storage of artifacts and exhibit equipment, troubleshooting exhibit wear/tear and repair needs, maintaining storage facilities, building custom mounts, etc.
• Perform other duties as assigned by Director.
• Other duties as time permits supporting Foundation events and activities.

Qualifications and Requirements

Education and Experience:

• High school diploma or equivalent required.
• Preference for a minimum of 4 years of experience in facility and audio/visual management.
• Experience in museums, hospitality, education, or similar public-facing environments preferred.

Knowledge, Skills, and Abilities:

• Working knowledge of audio-visual systems, digital interactives and associated hardware/software and lighting and sound system.
• Working knowledge of preventative maintenance practices
• Basic understanding of HVAC, electrical, and plumbing systems
• Ability to troubleshoot maintenance issues and coordinate repairs with attention to detail and safety.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational skills with the ability to prioritize tasks and respond to urgent needs.
• Ability to observe and follow museum conservation policies
• Computer proficiency, including email, recordkeeping systems, and Microsoft Office applications.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, kneel, and climb ladders for extended periods.
• Ability to work in mechanical rooms, utility spaces, and varying environmental conditions.
• Ability to safely operate tools and equipment associated with facility maintenance.

Work Environment and Schedule

• Work is performed in a museum environment, including public spaces, exhibit areas, and mechanical rooms.
• Schedule may include weekends, evenings, and occasional on-call or emergency response to support operations and events. Flex schedule will be offered to cover after-hour events.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.