MUSCP - Medical Office Assistant - Womens Health at Resolute Way

Medical University of South Carolina; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated front desk administrator to enhance patient experiences. This role involves managing clinic appointments, verifying patient information, and ensuring compliance with health regulations. If you thrive in a fast-paced environment and enjoy working with enthusiastic individuals, this position offers a fulfilling opportunity to contribute to a team focused on excellence in customer service. Join us in making a positive impact on the lives of our patients while developing your skills in a supportive setting.

Qualifications

• One year of customer service experience required.
• Healthcare front desk experience preferred.

Responsibilities

• Obtain and update patient demographic and insurance information.
• Complete regulatory and compliance-related forms for visits.
• Ensure positive patient and family experiences.

Skills

Customer Service

Basic Computer Skills

Communication

Organization

Education

High School Diploma

Job description

Job Description Summary

Provide administrative coverage at the front desk, including monitoring the clinic appointment line, scheduling appointments for clients from outside medical, hospital, or correctional systems, answering multiline telephones, taking payments for clinical services, completing client registration and documentation, scheduling interpreters, and retrieving billing charges.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001998 UMA AMB OBGYN Women's Health North CC

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties and Responsibilities:

1. Obtain and update demographic and insurance information for all patients.
2. Meet standard productivity metrics while performing pre-registration and registration processes.
3. Complete all regulatory and compliance-related forms for visits.
4. Perform verification and payment workflows, including screening for funding sources and setting patient expectations for reimbursement.
5. Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Additional Job Description

Required Minimum Training and Education: High school diploma or equivalent required. One year of customer service experience. Basic computer skills required. Healthcare front desk experience preferred. Ability to organize and prioritize work, communicate effectively, and establish good relationships.

Required Licensure, Certifications, Registrations: None

Physical Requirements: Ability to stand, walk, sit, bend, kneel, climb stairs, reach, use hands and legs, perform repetitive motions, maintain 20/40 vision, lift objects up to 20 lbs, and work indoors in a latex-safe environment. Occasionally work in dusty or cramped spaces.

If you enjoy working with energetic, enthusiastic individuals, you'll enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, age, sex, national origin, gender identity, sexual orientation, disability, veteran status, or other protected categories. Qualified applicants are encouraged to apply.

We participate in the federal E-Verify program to confirm employment eligibility. For more information, visit: http://www.uscis.gov/e-verify/employees