MUSCP - Medical Office Assistant - Womens Health at Resolute Way

MUSC; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking medical institution where you will play a vital role in enhancing patient experiences. As a front desk administrator, you will manage appointment scheduling, assist with client registration, and ensure seamless communication between patients and healthcare providers. This role offers an opportunity to thrive in a fast-paced environment while providing exceptional customer service. If you are passionate about healthcare and enjoy working with enthusiastic individuals, this position is perfect for you!

Qualifications

• One year of customer service experience required.
• Must have basic computer skills and excellent communication.

Responsibilities

• Obtain and update patient demographic and insurance information.
• Complete verification and payment workflow for clinical services.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Organizational Skills

Education

High School Diploma

Job description

Job Description Summary

Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001998 UMA AMB OBGYN Women's Health North CC

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties and Responsibilities:

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Additional Job Description

Required Minimum Training and Education: High School diploma or equivalent education required. One year of customer service experience. Must have basic computer skills. Previous healthcare front desk experience preferred. Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers and establish and maintain effective relationships with others.

Required Licensure, Certifications, Registrations: n/a

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees