Municipal IT Strategy and Operations Director

Hudson; Hudson (NH); On-site; USD 123,000 - 126,000; Full time

Job summary

Hudson seeks an IT leader to plan, direct, and oversee the Town’s technology systems, including networks, servers, and cloud platforms. You will develop long-term goals, ensure data protection, and manage budgets and vendor contracts.

The role requires responding to outages, coordinating technology projects, and supporting public meeting technology, with possible after-hours work for emergencies and meetings.

Qualifications

• Evening, weekend, or holiday availability may be required for system maintenance, public meetings, or technology emergencies.

Responsibilities

• Plan, direct, and oversee daily operations of the Town’s technology systems, including networks, servers, workstations, telecommunications, cloud platforms, and software applications.
• Develop and implement short- and long-term technology goals, policies, procedures, and standards.
• Oversee cybersecurity, access controls, data protection, system monitoring, backups, disaster recovery, and continuity planning.
• Evaluate departmental needs and lead technology projects, software implementations, system upgrades, and infrastructure improvements.
• Administer and support municipal applications, including financial, payroll, assessing, permitting, public safety, and records management systems.
• Develop and manage the IT budget; evaluate purchases, contracts, and service agreements; and coordinate vendors and consultants.
• Provide or coordinate technical support, troubleshooting, employee training, and technology onboarding and offboarding.
• Maintain equipment inventories, software licenses, system documentation, and related records.
• Support public meeting technology, audiovisual equipment, video conferencing, and communication systems.
• Ensure compliance with applicable policies, legal requirements, software licensing, and data privacy practices.
• Prepare reports and recommendations for Town leadership and respond to system outages, cybersecurity incidents, and other technology emergencies, including outside normal business hours as needed.
• Perform other related duties as assigned.
• Additional duties may be assigned consistent with the responsibilities of the position.

Job description

Hudson seeks an IT leader to plan, direct, and oversee the Town’s technology systems, including networks, servers, and cloud platforms. You will develop long-term goals, ensure data protection, and manage budgets and vendor contracts.

The role requires responding to outages, coordinating technology projects, and supporting public meeting technology, with possible after-hours work for emergencies and meetings.