Case Manager - Municipal Court

City of Atlanta; Atlanta (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

City of Atlanta in Atlanta, GA seeks a Case Manager for the Municipal Court to handle juvenile offender cases, initiate and maintain legal documents, and provide information to the public. This experienced role operates with minimal supervision and may assist in training staff.

Responsibilities include designing case management procedures, maintaining court records, coordinating with schools and city departments, and guiding defendants through scheduling, extensions, and basic courtroom

Qualifications

• Education and Experience - High School diploma or equivalent.
• Two (2) years of clerical or related experience, preferably in a judiciary environment (or any equivalent combination of education, training, and experience which provides the requisite, knowledge, skills, and abilities).
• Licensures and Certifications - Georgia GCIC Certification required to run criminal history, driver’s license, and vehicle registration reports.
• Fingerprinting required as part of pre-employment onboarding. CJIS Security Policy v5-9-5.
• Preferred Requirements - Associate’s degree in a related field; two (2) years of directly related experience, preferably in a judiciary environment.

Responsibilities

• Designs and implements systems and procedures under Court guidelines to ensure uniform and accurate case management including docket settings, docket notifications, processing summons, or subpoenas; coordinates courtroom activity, system updating, compliance case monitoring, and quality control.
• Provides accurate court disposition and court fine records.
• Develops and maintains working relationship with the county, other courts, school officials, community service organizations, and city departments to develop and implement collaborative services.
• Provides assistance to offenders for alternative sentencing options to include community resources such as, but not limited to; local, state, and federal agencies and nonprofit agencies.
• Stays abreast of legislature and court procedures and training related to court duties, to ensure compliance with applicable laws, rules, and regulations.
• Assists the public in person and by phone including retrieving information and files, and providing general information regarding scheduling of court dates, defensive driving, warrants, and processing extensions; assists the public in problem solving and research activities.
• Compiles, types, records, and files a wide variety of court records, reports, and materials including citations, summons, warrants, letters, reports, and complaints.
• Sorts, files, copies, and distributes court documents; reports to appropriate personnel; processes paperwork including quality control.
• Inputs notations resets, fines, and sentencing into court docket.
• Instructs defendants on basic courtroom procedures.
• Responds to inquiries from defendants, attorneys, and court staff.
• May be informal team leader or may review work of less experienced professionals or support staff.
• May perform other duties as assigned.

Skills

Legal terminology

Judicial system knowledge

Legal tasks and processes

Customer service

Interpersonal communication

Public speaking/communication

Reading and following complex rules

Office equipment operation

Education

High School diploma or equivalent

GCIC Certification

Associate’s degree (preferred)

Tools

Fax machine

Computer

Scanner

Telephone system

Job description

Salary: Commensurate With Experience

General Description and Classification Standards:

Individuals in this position will provide professional services in municipal court cases involving juvenile offenders. This position will also perform a wide variety of specialized clerical duties in support of the municipal court including, but not limited to: the initiation, processing, and maintenance of legal documents; correspondence and statistics; and provide information and assistance to the public. This is an experienced level capable of carrying out most assignments typical of the position or specialty with limited guidance or review.

Job Description

Municipal Court of Atlanta

Case Manager

Posting Expires: September 9, 2026

Salary: Commensurate With Experience

General Description and Classification Standards:

Individuals in this position will provide professional services in municipal court cases involving juvenile offenders. This position will also perform a wide variety of specialized clerical duties in support of the municipal court including, but not limited to: the initiation, processing, and maintenance of legal documents; correspondence and statistics; and provide information and assistance to the public. This is an experienced level capable of carrying out most assignments typical of the position or specialty with limited guidance or review.

Supervision Received

Works under minimal supervision. May assist in training, orienting, or observing lower-level associate, apprentice, or semi-skilled employee in the group.

Responsibilities

Essential Duties and Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Designs and implements systems and procedures under Court guidelines to ensure uniform and accurate case management including docket settings, docket notifications, processing summons, or subpoenas; coordinates courtroom activity, system updating, compliance case monitoring, and quality control.
• Provides accurate court disposition and court fine records.
• Develops and maintains working relationship with the county, other courts, school officials, community service organizations, and city departments to develop and implement collaborative services.
• Provides assistance to offenders for alternative sentencing options to include community resources such as, but not limited to; local, state, and federal agencies and nonprofit agencies.
• Stays abreast of legislature and court procedures and training related to court duties, to ensure compliance with applicable laws, rules, and regulations.
• Assists the public in person and by phone including retrieving information and files, and providing general information regarding scheduling of court dates, defensive driving, warrants, and processing extensions; assists the public in problem solving and research activities.
• Compiles, types, records, and files a wide variety of court records, reports, and materials including citations, summons, warrants, letters, reports, and complaints.
• Sorts, files, copies, and distributes court documents; reports to appropriate personnel; processes paperwork including quality control.
• Inputs notations resets, fines, and sentencing into court docket.
• Instructs defendants on basic courtroom procedures.
• Responds to inquiries from defendants, attorneys, and court staff.
• May be informal team leader or may review work of less experienced professionals or support staff.
• May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of legal tasks, methods, tools, and processes.
• Knowledge of criminal justice or the judicial system.
• Knowledge of law enforcement.
• Knowledge of legal terminology.
• Skill in performing most case management tasks.
• Great customer service and bilingual skills.
• Excellent interpersonal communication skills.
• Ability to read and follow complex instructions, plans, court orders, etc.
• Ability to demonstrate skills of observing others and surroundings.
• Ability to strategize and carry out plans.
• Ability to communicate effectively with the public.
• Ability to operate a variety of job-related machines and or office equipment such as fax machine, computer, scanner, telephone system.

Qualifications

Minimum Qualifications

Education and Experience - High School diploma or equivalent.

Two (2) years of clerical or related experience, preferably in a judiciary environment (or any equivalent combination of education, training, and experience which provides the requisite, knowledge, skills, and abilities).

Licensures and Certifications - Position would be expected to have licensure or professional certifications appropriate to the position. Georgia Crime Information Center (GCIC) Certification is required (in order to have authorization to run criminal history, driver's license, and vehicle registration reports).

Fingerprinting required as a part of pre-employment onboarding. CJIS Security Policy v5-9-5.

Preferred Requirements - Associate's degree in a related field; completion of technical course in case management and two (2) years of directly related experience, preferably in a judiciary environment.

Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.