Municipal Billing & Revenue Specialist

City of Roswell; Roswell (GA); On-site; USD 33,000 - 42,000; Full time

Job summary

City of Roswell in Roswell, GA is seeking a Billing Coordinator to manage complex administrative, technical, and analytical duties across utility, property tax, and general billing operations. You will maintain customer accounts, ensure timely billing and collections, reconcile payments, and prepare monthly and annual reports for management review.

The role collaborates with Accounting, IT, and other departments to ensure data accuracy, compliance, and efficiency across billing systems.

Qualifications

• Requires a high school diploma or GED; relevant billing experience preferred.
• An associate degree in Accounting, Finance, or Business Administration is preferred.

Responsibilities

• Administers utility, tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections.
• Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other city revenues.
• Reviews account data for accuracy and ensures compliance with billing schedules and standards.
• Coordinates with other departments to process service orders, meter changes, and rate updates.
• Manages delinquent accounts, prepares collection notices, and negotiates payment arrangements.
• Prepares monthly, quarterly, and annual billing and collection reports for the Finance Department.

Skills

Billing accuracy

Analytical skills

Excel proficiency

Customer service

Communication

Education

High school diploma or GED

Associate degree in Accounting, Finance, or Business Administration (preferred)

Tools

Microsoft Excel

Financial software

Data analysis tools

Job description

City of Roswell in Roswell, GA is seeking a Billing Coordinator to manage complex administrative, technical, and analytical duties across utility, property tax, and general billing operations. You will maintain customer accounts, ensure timely billing and collections, reconcile payments, and prepare monthly and annual reports for management review.

The role collaborates with Accounting, IT, and other departments to ensure data accuracy, compliance, and efficiency across billing systems.