Multistation Crew Member: Guest Service & Prep

Schlotzsky's; Rio Rancho (NM); On-site; USD 12,000 - 18,000; Part time

Job summary

Schlotzsky’s franchised location in Rio Rancho is seeking crew members for hourly/part-time roles. You will assist in food preparation, greet guests, and take orders with a friendly approach while learning menu items and procedures.

The position emphasizes quality guest experience, adherence to brand standards, and maintaining clean dining and service areas. Flexibility across positions such as front of house, back of house, guest service, or prep may be required.

Qualifications

• Must meet age requirements.
• Some, but not all positions require a high school diploma or equivalent.
• This is for a position at a franchised Schlotzsky’s location.

Responsibilities

• Responsible for the preparation of certain food items
• Greeting guests and taking their orders accurately in a friendly manner.
• Knowledge of the menu items and their ingredients and packaging, and familiarity with the step-by-step procedure for making various food and beverage products; some positions require preparation of items and maintaining quality standards.
• Friendly and efficient customer service; cash handling responsibilities.
• Delivering food and drink orders to guests and confirming order accuracy.
• Maintaining cleanliness in the dining room and service areas accessed by guests.

Education

High school diploma or equivalent

Job description

Position Overview: Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.

Essential Function: Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.

Team members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other team members as needed.

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:

Job Responsibilities:

• Responsible for the preparation of certain food items
• Responsible for greeting guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products. Some positions require the preparation of food and beverage items and the team member is responsible for maintaining quality standards of the products prepared.
• Responsible for friendly and efficient customer service. In addition, Team Members working cash handling positions will be responsible for accurate cash control.
• Responsible for delivering food and drink orders to guests and confirming accuracy of orders.
• Responsible for cleanliness in the dining room and other service areas accessed by guests. May also be responsible for cleanliness of various stations or food production or storage areas.

Job Type: Hourly/Part-Time

Education: Must meet age requirements. Some, but not all positions require a high school diploma or equivalent.

This is for a position at a franchised Schlotzsky’s location