Multispecialty Patient Care Operations Leader

Carle Health; Illinois; On-site; USD 65,000 - 112,000; Full time

Job summary

Carle Health is seeking a Patient Care Manager to oversee daily operations of a multidisciplinary team across multiple departments. You will ensure quality care, manage budgets, and lead initiatives to improve patient satisfaction and staff engagement.

The role requires a Bachelor's degree, 5 years in healthcare, and BLS certification within 30 days. You will collaborate with physicians, administrators, and staff to drive strategic outcomes and clinical excellence.

Qualifications

• BLS certification within 30 days is required.
• Bachelor's Degree in a related field.
• Healthcare experience: 5 years.
• Leads teams to achieve clinical and quality outcomes.
• Strong communication with diverse audiences.

Responsibilities

• Manages operations of department
• Ensures standards of quality and service are provided in accordance with organizational goals and priorities.
• Resolves work related issues or assists employees in solving work related issues.
• Determines fiscal requirements and prepares an annual budget for the department(s).
• Monitors, verifies and reconciles expenditures and revenues. Prepares financial performas as needed.
• Initiates actions for hires, promotions, transfers, discharges, performance evaluations, and disciplinary measures.
• Ensures staff members are adequately trained and are competent to perform all required job tasks.
• Implements Carle Experience initiatives related to improving patient satisfaction and employee engagement
• Performs on-going quality audits related to initiatives of the Carle organization
• Manages the provider schedules of the branch
• Ensures appropriate patient intervals and contact hours
• Teams with branch dyad partner ensuring effective branch operations

Skills

Multidisciplinary leadership

Presentation skills

Clinical reasoning

Team collaboration

Accountability

Education

Bachelor's Degree: Related

Job description

Carle Health is seeking a Patient Care Manager to oversee daily operations of a multidisciplinary team across multiple departments. You will ensure quality care, manage budgets, and lead initiatives to improve patient satisfaction and staff engagement.

The role requires a Bachelor's degree, 5 years in healthcare, and BLS certification within 30 days. You will collaborate with physicians, administrators, and staff to drive strategic outcomes and clinical excellence.