Multisite Store Operations Manager

FiveStar Food Mart; Hopkinsville, Northern (KY, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

FiveStar Food Mart in Hopkinsville, KY seeks a Floating General Manager to oversee daily operations in the absence of a permanent GM. You will partner with the store leadership to manage accounting, marketing, customer service, human resources, and food service.

You will train staff, ensure inventory levels, uphold safety standards, review P&L statements, and drive sales through excellent service and merchandising.

Qualifications

• High school diploma, GED, or equivalent experience.
• 1+ years of retail management experience or equivalent educational background.
• A valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Proficient in customer service, management, and food service responsibilities and is hands-on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Ensures timely and thorough training of store team.
• Effectively addresses issues at store level to assure long-term problem resolution.
• Educates store team and follows up on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Oversee food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Review P&L statements and implement changes to improve store performance.

Skills

Customer service

Management

Food service

Education

High school diploma or equivalent

Retail management experience

Job description

FiveStar Food Mart in Hopkinsville, KY seeks a Floating General Manager to oversee daily operations in the absence of a permanent GM. You will partner with the store leadership to manage accounting, marketing, customer service, human resources, and food service.

You will train staff, ensure inventory levels, uphold safety standards, review P&L statements, and drive sales through excellent service and merchandising.