Multisite Programs & Operations Coordinator

Socket.dev; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

UNUM life insurance

FSA/Transit benefits

Retirement plan

403(b) plan

Job summary

YWCA NYC is seeking a Program Manager Assistant to bolster program operations across multiple sites in Brooklyn, Manhattan, and Queens. The role supports the Program Manager and site supervisors, ensuring compliance, staffing, and quality assurance to empower youth and women in the community.

Responsibilities include coordinating site operations, updating on enrollment and staffing, supporting hiring and onboarding, maintaining records for audits, and managing budgets and vendor relations to

Qualifications

• 2+ years in executive support, project management, or program operations in after-school settings.
• Willing to travel to multiple sites across Brooklyn, Manhattan and Queens.
• Ability to turn broad direction into concrete plans.
• Excellent written and verbal communication.
• Proven ability to manage multiple priorities and deadlines with minimal oversight.
• Discretion with confidential information.

Responsibilities

• Assist with site operations across assigned locations: building permits, SACC licensing, staffing coverage, supplies, room setup, and logistics.
• Produce concise weekly compliance, enrollment, staffing, and program status updates for the Program Manager.
• Support hiring/onboarding: review applications, schedule screenings, track clearances, and required training.
• Compliance: maintain staff files, attendance records, drill logs, and documentation for audits.
• Family & school engagement: coordinate communications, support enrollment/outreach, and liaise with school staff.
• Data & administration: collect program data, update trackers, assist with reporting, and manage calendar/meetings.
• Support special projects as assigned (training weeks, Holiday Camp, recruitment events).
• Budget Management: Monitor site use of supplies and program funds; flag resource gaps and propose practical solutions.
• Support budget planning, purchase approvals, invoice review, and vendor coordination.
• Partnership Management: develop, maintain, and deepen partnerships with community organizations and vendors.
• Manage partner agreements, scopes of work, scheduling, and logistics to ensure high-quality services.

Skills

Executive support

Project management

Program operations

Multisite coordination

Communication

Organization

Tools

Microsoft Office

SharePoint

Google Drive

CRM systems

Reporting systems

Job description

YWCA NYC is seeking a Program Manager Assistant to bolster program operations across multiple sites in Brooklyn, Manhattan, and Queens. The role supports the Program Manager and site supervisors, ensuring compliance, staffing, and quality assurance to empower youth and women in the community.

Responsibilities include coordinating site operations, updating on enrollment and staffing, supporting hiring and onboarding, maintaining records for audits, and managing budgets and vendor relations to