Program Manager Assistant

Young Womens Christian Association of the City of; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

UNUM voluntary insurance

FSA, Transit and employer-funded HRA

YWCA Retirement Plan

403(b) Plan

UNUM Voluntary insurance

Job summary

The YWCA of the City of New York (YWCA NYC) is seeking a Program Manager Assistant to support program operations across Brownsville, Brighton Beach, Coney Island, Astoria, Harlem, Hell’s Kitchen and the Financial District. The role partners with the Program Manager to strengthen governance, compliance, and quality across sites.

This position will coordinate site operations, assist with hiring and onboarding, maintain staff files and audits, engage families and schools, and support data reporting

Qualifications

• 2+ years in executive support, project management, or program operations roles, ideally in after school settings.
• Flexible and willing to travel to multiple sites across Brooklyn, Manhattan and Queens.
• Excellent written and verbal communication.
• Proven ability to manage multiple priorities and deadlines with minimal oversight.

Responsibilities

• Assist with site operations across assigned locations: building permits, licensing, staffing coverage, supplies, room setup, and logistics.
• Produce concise weekly compliance, enrollment, staffing, and program status updates for the Program Manager.
• Support hiring/onboarding: review applications, schedule screenings, track clearances, and required training.
• Compliance: maintain staff files, attendance records, drill logs, and documentation for audits.
• Family & school engagement: coordinate communications, support enrollment/outreach, and liaise with school staff.
• Data & administration: collect program data through surveys and other tools, update trackers, assist with reporting, manage calendar/meetings.
• Support special projects as assigned (training weeks, Holiday Camp, recruitment events).
• Budget Management: Monitor site use of supplies and program funds; flag resource gaps and propose solutions.
• Support budget planning, purchase approvals, invoice review, and vendor coordination.
• Partnership Management: develop, maintain partnerships with community organizations, contractors, and vendors to expand enrichment options.
• Manage partner agreements, scopes of work, scheduling, and logistics to ensure high-quality services.

Skills

Executive support

Project management

Program operations

Willing to travel

MS Office/SharePoint/Google Drive

CRM/reporting systems

Tools

Microsoft Office

SharePoint

Google Drive

CRM systems

Job description

Description

The YWCA of the City of New York (YWCA NYC) is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. Established in 1858, the YWCA NYC is one of the nation’s oldest nonprofit organizations committed to the personal and social development of women, their families, and their communities.? In honor of this history, and in service of our mission, the YWCA NYC currently provides leadership and advocacy training for young women through our Girls Initiatives program, and youth development through our Out-of-School Time (OST) program for elementary and middle school students in culturally diverse communities in Brooklyn and Manhattan.

The YWCA-NYC’s OST Programs empower the community by giving children the necessary tools to succeed in all facets of life. This is accomplished through creating strong partnerships with the schools, families, children, and community leaders. We strive to positively impact our school community by providing support to children academically, socially, culturally, and physically through a strong model of youth development.?

Pay Rate/Salary: 45K-55K
Schedule: 10:00 am - 6:00 pm
Job Type: Full-Time

Start Date: August 1, 2026
Locations include Brownsville, Brighton Beach, Coney Island, Astoria, Harlem, Hell’s Kitchen and the Financial District

Positions available: 2

Position Summary

This role is positioned as a leadership partner to the Program Manager/Multisite supervisor, with responsibility to support program operations. The Program Manager Assistant strengthens operational oversight across sites, compliance, and quality assurance. This is a meaningful opportunity to join a growing organization dedicated to impacting the lives of youth and women in our city.

Key Responsibilities

• Assist with site operations across assigned locations: building permits, SACC licensing, staffing coverage, supplies, room setup, and logistics.
• Produce concise weekly compliance, enrollment, staffing, and program status updates for the Program Manager.
• Support hiring/onboarding: review applications, schedule screenings, track clearances, and required training.
• Compliance: maintain staff files, attendance records, drill logs, and documentation for DYCD/SACC/DOH audits.
• Family & school engagement: coordinate communications, support enrollment/outreach, and liaise with school staff.
• Data & administration: collect program data through surveys and other tools, update trackers (attendance, PAF status, budgets, training), assist with reporting, and manage calendar/meetings, manage DYCD connect reports.
• Support special projects as assigned (training weeks, Holiday Camp, recruitment events).
• Budget Management: Monitor site use of supplies and program funds; flag resource gaps and propose practical solutions.
• Support budget planning, purchase approvals, invoice review, and vendor coordination.
• Partnership Management: develop, maintain, and deepen partnerships with community organizations, contractors, and vendors to expand enrichment options and support.
• Manage partner agreements, scopes of work, scheduling, and logistics to ensure high-quality, non-duplicative services.

Requirements

What We Are Looking For

• 2 or more years in executive support, project management, or program operations roles, ideally in after school settings.
• Flexible and willing to travel to multiple sites across Brooklyn, Manhattan and Queens
• Strong organizational judgment and the ability to turn broad direction into concrete plans.
• Excellent written and verbal communication.
• Proven ability to manage multiple priorities and deadlines with minimal oversight.
• Discretion and sound judgment, especially with confidential and sensitive information.
• Proficiency with tools such as Microsoft Office, SharePoint or Google Drive, and CRM or reporting systems.

Benefits we offer:

eligibility requirement rules apply

• Health, dental, and vision insurance (fully funded by the YWCA NYC)
• Paid time off
• UNUM voluntary insurance (additional life, life AD&D, dependent life)
• FSA, Transit and employer-funded HRA dollars toward out-of-pocket health costs
• YWCA Retirement Plan (fully funded by YWCA)
• 403(b) Plan
• UNUM Voluntary insurance (Additional Life, Life AD&D, Dep. Life)

The YWCA of the City of New York is an equal opportunity employer and contractor. We provide equal employment opportunities to all applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. We encourage applicants from historically underrepresented communities to apply.