Multisite Programs Operations Assistant

Young Womens Christian Association of the City of; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

UNUM voluntary insurance

FSA, Transit and employer-funded HRA

YWCA Retirement Plan

403(b) Plan

UNUM Voluntary insurance

Job summary

The YWCA of the City of New York (YWCA NYC) is seeking a Program Manager Assistant to support program operations across Brownsville, Brighton Beach, Coney Island, Astoria, Harlem, Hell’s Kitchen and the Financial District. The role partners with the Program Manager to strengthen governance, compliance, and quality across sites.

This position will coordinate site operations, assist with hiring and onboarding, maintain staff files and audits, engage families and schools, and support data reporting

Qualifications

• 2+ years in executive support, project management, or program operations roles, ideally in after school settings.
• Flexible and willing to travel to multiple sites across Brooklyn, Manhattan and Queens.
• Excellent written and verbal communication.
• Proven ability to manage multiple priorities and deadlines with minimal oversight.

Responsibilities

• Assist with site operations across assigned locations: building permits, licensing, staffing coverage, supplies, room setup, and logistics.
• Produce concise weekly compliance, enrollment, staffing, and program status updates for the Program Manager.
• Support hiring/onboarding: review applications, schedule screenings, track clearances, and required training.
• Compliance: maintain staff files, attendance records, drill logs, and documentation for audits.
• Family & school engagement: coordinate communications, support enrollment/outreach, and liaise with school staff.
• Data & administration: collect program data through surveys and other tools, update trackers, assist with reporting, manage calendar/meetings.
• Support special projects as assigned (training weeks, Holiday Camp, recruitment events).
• Budget Management: Monitor site use of supplies and program funds; flag resource gaps and propose solutions.
• Support budget planning, purchase approvals, invoice review, and vendor coordination.
• Partnership Management: develop, maintain partnerships with community organizations, contractors, and vendors to expand enrichment options.
• Manage partner agreements, scopes of work, scheduling, and logistics to ensure high-quality services.

Skills

Executive support

Project management

Program operations

Willing to travel

MS Office/SharePoint/Google Drive

CRM/reporting systems

Tools

Microsoft Office

SharePoint

Google Drive

CRM systems

Job description

The YWCA of the City of New York (YWCA NYC) is seeking a Program Manager Assistant to support program operations across Brownsville, Brighton Beach, Coney Island, Astoria, Harlem, Hell’s Kitchen and the Financial District. The role partners with the Program Manager to strengthen governance, compliance, and quality across sites.

This position will coordinate site operations, assist with hiring and onboarding, maintain staff files and audits, engage families and schools, and support data reporting