Multisite Operations & People Leader

Copart Catastrophe Response Fleet, LLC; City of Rochester (NY); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k plus a company match

ESPP - Employee Stock Purchase Plan

EAP - Employee Assistance Program (no?

Vacation & Sick pay

Paid Company Holidays

Life and AD&D Insurance

Discounts

Job summary

Copart, Inc. is seeking an experienced Operations Manager to lead and develop a team across multiple facilities. You will hire, train, schedule, and monitor performance to meet service goals while ensuring safety and process compliance.

The role requires strong leadership, effective communication, and hands-on management in fast-paced environments with occasional travel to other locations. You will oversee scheduling, payroll, inventory, and vendor relations to sustain high standards.

Qualifications

• Minimum of three (3) years in operations management or related field.
• High School Diploma or GED required; some college preferred.
• Proficiency in Microsoft Office Suite for communication and organization.
• Excellent verbal and written communication skills.
• Ability to recruit, train, develop, and motivate staff.
• Strong customer service skills.
• Typing speed of at least 45 words per minute.
• Fluency in English required; bilingual a plus.
• Basic accounting and inventory management skills.
• Ability to thrive in a fast-paced environment.
• Experience managing multiple processes for employees.
• Conflict resolution proficiency.
• Valid transportation is essential.

Responsibilities

• Lead, hire, train, and support staff to meet performance and service goals.
• Ensure daily operations meet or exceed company standards and customer expectations.
• Manage scheduling, attendance, and payroll processes.
• Oversee cash handling, including daily bank deposits.
• Maintain inventory and order supplies as needed.
• Conduct regular team meetings and performance reviews.
• Manage vendor contracts and ensure compliance documentation.
• Ensure equipment and facility maintenance, including safety protocols.
• Address staff and customer concerns professionally.
• Foster positive employee relations.
• Oversee day-to-day operations and ensure process compliance.
• Travel occasionally to other locations and respond to facility alarms if needed.
• Perform additional duties as assigned.
• Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.

Skills

Leadership

Staff recruitment

Staff training

Customer service

Communication

Typing 45 wpm

English fluency

Conflict resolution

Multitasking

Problem solving

Education

High School Diploma or GED

Some college preferred

Tools

Microsoft Office Suite

Inventory management software

Job description

Copart, Inc. is seeking an experienced Operations Manager to lead and develop a team across multiple facilities. You will hire, train, schedule, and monitor performance to meet service goals while ensuring safety and process compliance.

The role requires strong leadership, effective communication, and hands-on management in fast-paced environments with occasional travel to other locations. You will oversee scheduling, payroll, inventory, and vendor relations to sustain high standards.