Multisite Facilities & Operations Supervisor

Goodwill-of-South-Central-Wisconsin; Madison (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Goodwill Industries of South Central Wisconsin, Inc. in Madison, WI, is seeking a Facilities Supervisor to oversee maintenance and operations for all owned and leased properties.

You will lead a team, coordinate contractors, and ensure safe, efficient facilities that support our mission. The role requires at least five years of supervisory facilities experience and a professional certification in facilities management.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Effective presentation skills with the ability to deliver proposals and information to a variety of audiences.
• Strong analytical thinking, creative problem-solving, and decision-making skills.
• Proficiency in Microsoft Office Suite and related software applications.
• Ability to effectively use computer applications including asset management software, automated work order systems, and Excel for tracking, reporting, and spreadsheet development.

Responsibilities

• Supervise, support, and train direct reports.
• Oversee the daily operations and workflow of the Facilities Department.
• Provide timely, constructive performance feedback and evaluations for direct reports.
• Manage employee coaching, corrective action, and discipline in accordance with company policies and procedures.
• Schedule, coordinate, and oversee contractors performing work across all company locations and properties.
• Oversee property services including janitorial, groundskeeping, and general maintenance operations.
• Routinely inspect grounds, facilities, equipment, and building systems to identify maintenance needs and ensure timely resolution.
• Purchase building materials, maintenance supplies, equipment, and furniture in accordance with company policy and budget guidelines.
• Lead and manage facility staff, including maintenance technicians and cleaning personnel, providing direction, coaching, and support.
• Optimize space utilization by managing room assignments, facility reconfigurations, and furniture layouts.
• Ensure compliance with all applicable laws, regulations, and safety standards related to facilities and property operations.
• Develop and implement strategies to optimize energy consumption and reduce utility costs across all properties.
• Develop and implement strategies to optimize fleet vehicle usage, mileage, and fuel efficiency.
• Dispatch and coordinate technician travel to maximize efficiency, productivity, and timely work order completion.
• Perform general property upkeep including cleaning common areas, replacing light bulbs, and completing minor repairs as needed.
• Recommend, select, and support the use of applications related to asset management, mapping, and demographic analysis to improve system value and workflow efficiency.
• Consistently perform all responsibilities in alignment with the organization’s Core Values.

Skills

Verbal communication

Written communication

Organizational skills

Presentation skills

Analytical thinking

MS Office

Asset management software

Work order systems

Excel

Education

Professional certification in facilities management

Tools

Asset management software

Automated work order systems

Microsoft Excel

Microsoft Office Suite

Job description

Goodwill Industries of South Central Wisconsin, Inc. in Madison, WI, is seeking a Facilities Supervisor to oversee maintenance and operations for all owned and leased properties.

You will lead a team, coordinate contractors, and ensure safe, efficient facilities that support our mission. The role requires at least five years of supervisory facilities experience and a professional certification in facilities management.