Multiservice Emergency Dispatcher

National Public Safety Careers; Malden-on-Hudson (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

National Public Safety Careers seeks Police/Fire/EMS Dispatchers for Malden On Hudson, NY. Dispatchers coordinate emergency responses across police, fire, and medical services in a combined communications environment.

The role requires clear communication, the ability to recognize priorities, and coordination within training and authority limits. Positions may involve night/weekend shifts and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or GED

Job description

National Public Safety Careers seeks Police/Fire/EMS Dispatchers for Malden On Hudson, NY. Dispatchers coordinate emergency responses across police, fire, and medical services in a combined communications environment.

The role requires clear communication, the ability to recognize priorities, and coordination within training and authority limits. Positions may involve night/weekend shifts and overtime.