Multiroute Delivery Specialist

UniFirst Corp.; Strafford (VT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Profit sharing

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Mon–Fri day shift schedule

Career development

Inclusive culture

Job summary

UniFirst is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will gain proficiency across multiple routes, deliver garments and products, and maintain strong customer relationships with a proactive mindset.

The role emphasizes autonomy within a supportive team, adherence to safety standards, and the opportunity to upsell and contribute to route efficiency. Monday–Friday day shift often applies.

Qualifications

• At least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
• DOT requirements, including a physical exam.
• High school diploma, GED, or military service.
• Strong customer service skills; able to work independently.
• Prior experience in customer service, route sales, or delivery is a plus.
• Tech-savvy and comfortable learning new technologies.
• Physical stamina: lift up to 50 lbs. and remain on your feet for extended periods.

Responsibilities

• Develop proficiency across multiple routes and learn route specifics.
• Deliver garments and products to customers along established routes; collect used garments for return.
• Provide excellent customer service through proactive interactions and clear communication.
• Resolve customer requests independently, ensuring satisfaction and loyalty.
• Accurately manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
• Follow safety policies and traffic laws to ensure wellbeing of customers and yourself.
• Collaborate with Service and Management Teams to support installations, rerouting, and on-route assistance.
• Share customer feedback and market insights with location leadership.

Skills

Driver's License

DOT Compliance

Customer Service

Relevant Experience

Tech-Savvy

Physical Stamina

Education

High school diploma/GED/military service

Job description

UniFirst is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will gain proficiency across multiple routes, deliver garments and products, and maintain strong customer relationships with a proactive mindset.

The role emphasizes autonomy within a supportive team, adherence to safety standards, and the opportunity to upsell and contribute to route efficiency. Monday–Friday day shift often applies.