Multiroute Delivery Specialist

UniFirst Corp.; Clarksburg (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Health insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

UniFirst is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, deliver garments, and uphold service standards.

You will protect safety, manage invoices, and collaborate with service and management teams in a fast-paced environment, with opportunities to upsell and strengthen customer relationships.

Qualifications

• Driver’s license and clean driving record, age 21+.
• DOT compliance and physical exam requirements.
• High school diploma, GED, or military service.
• Strong customer service skills and independence.
• Experience in customer service, route sales, or delivery preferred.
• Tech-savvy and ability to learn new technologies.
• Lift up to 50 lbs. and stay on your feet.

Responsibilities

• Develop proficiency across multiple routes and customer details.
• Deliver garments and products to customers on established routes.
• Provide excellent customer service and maintain customer relationships.
• Resolve customer requests independently and with problem-solving.
• Manage invoices, conduct inventory audits, and maintain vehicle safety.
• Follow traffic laws and safety standards.
• Support new account installations, assist RSRs on routes, and rerouting.
• Upsell opportunities and communicate feedback to leadership.

Skills

Customer service

Communication

Tech-savvy

Physical stamina

Safety awareness

Time management

Education

High school diploma / GED / military service

Job description

UniFirst is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, deliver garments, and uphold service standards.

You will protect safety, manage invoices, and collaborate with service and management teams in a fast-paced environment, with opportunities to upsell and strengthen customer relationships.