Multiple Positions - Collateral Management Operations Associate

US Bank; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation and holidays

Sick and Safe Leave

Parental leave

Disability coverage

Job summary

U.S. Bank is seeking a Collateral Management Operations Associate to support daily margin and collateral processes for the broker-dealer. You will handle margin calls, monitor positions, and investigate exceptions in a fast-paced environment.

You will reconcile data across systems, support UAT and automation efforts, and help build a new collateral management capability as the business grows. This role emphasizes accuracy, controls, and cross-functional collaboration.

Qualifications

• Associate's degree or equivalent work experience in related field.
• Experience in securities operations, collateral/margin operations, settlements, middle office, or related function.
• Strong attention to detail and analytical ability, with data-driven approach.

Responsibilities

• Process daily margin calls and collateral movements in line with agreements and controls.
• Monitor collateral positions, eligibility, substitutions, settlements, and exceptions.
• Perform daily reconciliations and investigate differences across systems and counterparties.
• Research margin disputes and document findings; escalate gaps promptly.
• Monitor settlement status and coordinate with Settlements, custodians, and banks to resolve fails.
• Validate inputs in collateral processes and escalate data-quality issues.
• Maintain audit trails, checklists, and procedure adherence.
• Support management reporting on call volumes, disputes, aging, fails, and controls.
• Participate in UAT, process design, automation, and platform readiness.
• Cross-train and provide coverage during peak volumes and launches.
• Identify recurring issues and propose practical process or control improvements.

Skills

Attention to detail

Data analysis

Communication skills

Excel

Analytical ability

Team collaboration

Education

Associate's degree

Tools

Automation tools

Securities platforms

Reconciliation systems

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Your journey starts now

The Collateral Management Operations Associate will support the day-to-day margin and collateral processes of the broker-dealer. The role is designed for a hands-on operations professional who can execute accurately in a time-sensitive environment, investigate exceptions, maintain strong controls, and help build a new collateral management capability as the business expands.

Key Responsibilities

• Process daily margin calls and collateral movements in accordance with governing agreements, procedures, cutoffs, and internal controls.
• Monitor collateral positions, eligibility, substitutions, settlements, and exceptions across assigned counterparties and products.
• Perform daily reconciliations and investigate differences between internal systems, counterparties, custodians, clearing banks, and other relevant records.
• Research margin disputes and breaks, maintain clear supporting documentation, and escalates unresolved or material issues promptly.
• Monitor collateral settlement status and work with Settlements, counterparties, custodians, and clearing banks to resolve fails and discrepancies.
• Validate transaction and static data inputs used in the collateral process and escalates potential data-quality issues.
• Maintain complete audit trails, checklists, evidence, and procedure adherence for assigned activities.
• Support management reporting and metrics, including call volumes, disputes, aging, fails, exceptions, and control results.
• Participate in UAT, process design, automation, platform implementation, and new-business readiness activities.
• Cross-train across team responsibilities and provide coverage during peak volumes, absences, and business launches.
• Identify recurring issues and propose practical process or control improvements.

Basic Qualifications

• Associate's degree or equivalent work experience
• At least 3 years experience in securities operations, collateral/margin operations, settlements, middle office, or a related capital markets function.

Preferred Skills/Experience

• Strong attention to detail, analytical ability, and comfort working with high-volume, deadline-driven processes.
• Ability to investigate breaks, reconcile data, document findings, and escalates issues clearly.
• Strong written and verbal communication skills and ability to work effectively across Operations, Front Office, Risk, Treasury/Funding, and Technology.
• Direct experience processing margin calls, collateral movements, repo/reverse repo, tri-party activity, or securities financing transactions.
• Familiarity with collateral management, clearing, settlement, or reconciliation platforms.
• Working knowledge of fixed income products and the securities trade lifecycle.
• Strong Excel and data-analysis skills; experience with workflow or automation tools is a plus.
• Interest in helping build a new team, procedures, controls, and technology capability.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United State

Equal Opportunity Statement

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.