Multiple Positions - Collateral Management Operations Associate

U.S. Bank; Charlotte (NC); On-site; USD 76,000 - 89,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer‑funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Sick and Safe Leave

Adoption assistance

Job summary

U.S. Bank seeks a Collateral Management Operations Associate to support daily margin and collateral processes for the broker-dealer.

This hands-on role emphasizes accuracy in a time-sensitive environment, exception investigation, and building new collateral management capabilities as the business grows. You will process margin calls, monitor positions, perform reconciliations, research breaks, and ensure data quality and audit accountability while collaborating across Operations, Front Office,

Qualifications

• Associate's degree or equivalent work experience.
• At least 3 years of experience in securities operations or collateral/margin operations.
• Strong attention to detail and ability to work in time-sensitive environments.

Responsibilities

• Process daily margin calls and collateral movements in accordance with governing agreements, procedures, cutoffs, and internal controls.
• Monitor collateral positions, eligibility, substitutions, settlements, and exceptions across assigned counterparties and products.
• Perform daily reconciliations and investigate differences between internal systems, counterparties, custodians, clearing banks, and other relevant records.
• Research margin disputes and breaks, maintain clear supporting documentation, and elevate unresolved or material issues promptly.
• Monitor collateral settlement status and work withSettlements, counterparties, custodians, and clearing banks to resolve fails and discrepancies.
• Validate transaction and static data inputs used in the collateral process and escalate potential data-quality issues.
• Maintain complete audit trails, checklists, evidence, and procedure adherence for assigned activities.
• Support management reporting and metrics, including call volumes, disputes, aging, fails, exceptions, and control results.
• Participate in UAT, process design, automation, platform implementation, and new-business readiness activities.
• Cross-train across team responsibilities and provide coverage during peak volumes, absences, and business launches.
• Identify recurring issues and propose practical process or control improvements.

Skills

Attention to detail

Analytical ability

Excel

Data analysis

Communication

Cross‑functional collaboration

Education

Associate’s degree

Tools

Workflow automation tools

Data reconciliation platforms

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Your journey starts now

The Collateral Management Operations Associate will support the day-to-day margin and collateral processes of the broker-dealer. The role is designed for a hands-on operations professional who can execute accurately in a time-sensitive environment, investigate exceptions, maintain strong controls, and help build a new collateral management capability as the business expands.

Key Responsibilities

• Process daily margin calls and collateral movements in accordance with governing agreements, procedures, cutoffs, and internal controls.
• Monitor collateral positions, eligibility, substitutions, settlements, and exceptions across assigned counterparties and products.
• Perform daily reconciliations and investigate differences between internal systems, counterparties, custodians, clearing banks, and other relevant records.
• Research margin disputes and breaks, maintain clear supporting documentation, and elevate unresolved or material issues promptly.
• Monitor collateral settlement status and work with Settlements, counterparties, custodians, and clearing banks to resolve fails and discrepancies.
• Validate transaction and static data inputs used in the collateral process and ***escalate*** potential data-quality issues.
• Maintain complete audit trails, checklists, evidence, and procedure adherence for assigned activities.
• Support management reporting and metrics, including call volumes, disputes, aging, fails, exceptions, and control results.
• Participate in UAT, process design, automation, platform implementation, and new-business readiness activities.
• Cross-train across team responsibilities and provide coverage during peak volumes, absences, and business launches.
• Identify recurring issues and propose practical process or control improvements.

Basic Qualifications

• Associate's degree or equivalent work experience
• At least 3 years experience in securities operations, collateral/margin operations, settlements, middle office, or a related capital markets function.

Preferred Skills/Experience

• Strong attention to detail, analytical ability, and comfort working with high-volume, deadline-driven processes.
• Ability to investigate breaks, reconcile data, document findings, and elevate issues clearly.
• Strong written and verbal communication skills and ability to work effectively across Operations, Front Office, Risk, Treasury/Funding, and Technology.
• Direct experience processing margin calls, collateral movements, repo/reverse repo, tri-party activity, or securities financing transactions.
• Familiarity with collateral management, clearing, settlement, or reconciliation platforms.
• Working knowledge of fixed income products and the securities trade lifecycle.
• Strong Excel and data-analysis skills; experience with workflow or automation tools is a plus.
• Interest in helping build a new team, procedures, controls, and technology capability.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.