Multimedia Designer, Amazon Delivery Experience (ADX)

Amazon Inc.; New York, Northern (NY, KY); On-site; USD 33,000 - 58,000; Full time

Job summary

Amazon’s Delivery Experience (ADX) seeks a Multimedia Designer to craft engaging digital content across channels. You’ll translate brand guidelines into assets for DSPs, AFPs, and internal teams, collaborating across disciplines to deliver on tight timelines.

The role emphasizes a strong eye for design, versatility across formats, and project management to juggle multiple priorities. Base pay varies by location, with comprehensive benefits and RSUs.

Qualifications

• Bachelor’s degree or 2+ years of professional experience.
• 2+ years digital design experience and execution.
• 2+ years experience collaborating with a cross-functional team.
• Proficiency with Adobe Creative Suite (Photoshop, Illustrator, After Effects, InDesign, etc.).

Responsibilities

• Collaborate with Head of Creative and ADX team leads to align brand identities across media.
• Review project intake forms and track ongoing work.
• Design and deliver digital assets (logos, banners, infographics, gifs, print-ready files, simple motion).
• Adapt layouts to different mediums and specs.
• Coordinate with requesters and kickoff calls to clarify needs.
• Flag complex asks for 3P agency assignment and delegation to Creative Director.
• Upload assets to internal DAM tools after project completion.

Skills

Digital design

Brand collaboration

Print design

Project management

Customer service

Education

Bachelor's degree or 2+ years experience

Tools

Adobe Photoshop

Adobe Illustrator

Adobe After Effects

Adobe InDesign

Job description

Multimedia Designer, Amazon Delivery Experience (ADX)

Job ID: 10574195 | Amazon.com Services LLC

You? You’re a visual storyteller with an eye for creating a variety of engaging digital content, and you’re looking to join a fast-paced team that will feed you consistent opportunities to flex that creative muscle. Us? We’re Amazon’s Delivery Experience (ADX) team. We support and advocate for Amazon’s global network of delivery partners and Operations professionals, and we’re looking for a customer-obsessed Multimedia Designer to bring our messaging and brands to life across several bespoke channels.

Amazon’s Delivery Service Partners (DSPs) and Amazon Freight Partners (AFPs) enable Amazon to deliver millions of packages per week, for retail customers all across the world. The ADX team serves as a conduit between Amazon and these partners and internal Operations team members, communicating business critical information and program updates. This role will support communications efforts for both “community” types (DSP and AFP audiences) by driving production of bespoke, bar-raising multimedia content for a variety of platforms (digital community, live events, etc).

The Multimedia Designer role is best fit for a creative executor that can work both independently and collaboratively with diverse, cross-functional business teams. Our ideal candidate has the ability to dive deep into existing brand guidelines and produce great looking creative assets that meet or exceed our customer’s needs. Standouts in this role must possess a strong eye for design, proficiency in creating creative assets in a wide variety of digital formats and disciplines, and project management skills to prioritize and deliver against multiple, competing priorities.

Key job responsibilities

• Collaborate with the Head of Creative and ADX Creative team leads to adopt multiple brand guidelines and identities across a diverse set of creative media needs and formats
• Review internal Creative team intake form for new project assignments and track ongoing work
• Concept, design, revise, and deliver digital creative assets such as (but not limited to): logos, banners, infographics, gifs, design for print, simple motion design, PowerPoint presentation edits
• Adapt design layouts and deliverable types to best-fit the various specs and size requirements of the intended mediums
• Collaborate and communicate with all project requesters; facilitate discovery/kick off calls to better understand project needs and flag any potential red flags or watch-outs
• Identify and flag complex creative project asks to the ADX Creative Director for 3P agency assignment and execution
• Upon successful project completion, upload all assets to internal DAM platforms and tools

Basic Qualifications

• - Bachelor's degree, or 2+ years of professional experience
• - 2+ years digital design experience and execution
• - 2+ years background working in or alongside a collaborative multi-disciplinary team and working directly with other designers, writers, art directors, and/or marketing managers
• - Demonstrated proficiency with Adobe creative design software, such as Photoshop, Illustrator, After Effects, InDesign, etc.

Preferred Qualifications

• - Experience using strong customer service, communication, and interpersonal skills
• - Experience managing multiple projects, prioritizing, planning, and managing time
• - 3+ years working with an established brand(s) for a large corporation
• - 2+ years experience designing for print
• - Experience creating graphic templates for others to adopt and self-service with
• - 1+ years experience working with project management software like Asana, Airtable

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

• USA, NY, New York - 23.84 - 41.77 USD hourly
• USA, TN, Nashville - 19.51 - 34.18 USD hourly
• USA, WA, Seattle - 21.68 - 37.98 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.