Multilingual Guest Room Attendant (Hospitality Focus)

The Westin Houston Medical Center; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Pearl Hospitality, owner of The Westin Houston Medical Center, seeks a Hotel Guest Room Attendant to maintain pristine guest rooms and public areas. You will clean, restock amenities, handle linens, and ensure safety and comfort for every guest.

The role requires attention to detail, physical stamina, and a team mindset. Flexible hours including weekends and holidays are required to support our guests and uphold Pearl’s high standards of service.

Qualifications

• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Basic understanding of cleaning techniques and use of cleaning equipment.
• Strong attention to detail and commitment to maintaining cleanliness standards.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bed spreads weighing up to 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull the vacuum throughout the entire room and empty the trash.
• Replenish the guest room with amenities, linens, and supplies.
• Sign for room keys, retrieve them, push them to assigned rooms, and restock the heavy cart.
• Visually inspect the room for cleanliness and appearance, and signify completion of the room.
• Inspect rooms for maintenance issues and report any damages or safety hazards to the appropriate department.
• Ensure all cleaning equipment and supplies are used and stored properly in accordance with hotel policies and safety guidelines.
• Respond promptly and courteously to guest requests and inquiries regarding room service.

Skills

Detail oriented

Physical stamina

Flexibility

Multilingual

Team player

Education

High school diploma or equivalent

Tools

Cleaning equipment

Job description

Pearl Hospitality, owner of The Westin Houston Medical Center, seeks a Hotel Guest Room Attendant to maintain pristine guest rooms and public areas. You will clean, restock amenities, handle linens, and ensure safety and comfort for every guest.

The role requires attention to detail, physical stamina, and a team mindset. Flexible hours including weekends and holidays are required to support our guests and uphold Pearl’s high standards of service.