Multilingual Care Operations Specialist

CareSource; New York (NY); On-site; USD 28,000 - 44,000; Full time

Job summary

CareSource is seeking an Operations Specialist - ESH to support Care Management and Member Services through clerical, administrative, and coordination duties. You will assist in ordering services, handling inquiries, and maintaining compliant records in a fast-paced environment.

Applicants should have a high school education, be bilingual, and possess strong communication skills and familiarity with healthcare processes. The role emphasizes patient courtesy and teamwork with clinicians and staff.

Qualifications

• High School or GED is required.
• Fluency in multiple languages is required.
• Familiarity with Medicaid/Medicare and healthcare terms is preferred.

Responsibilities

• Support care plans and order services for members.
• Handle member intake and authorizations processing.
• Answer calls and follow up on survey results as needed.
• Verify documents and ensure HIPAA compliance.
• Collaborate with Clinical Team and provide back-up to Member Services.

Skills

Multilingual fluency

Microsoft Office

Communication skills

Critical thinking

Teamwork

Education

High School or GED

Job description

CareSource is seeking an Operations Specialist - ESH to support Care Management and Member Services through clerical, administrative, and coordination duties. You will assist in ordering services, handling inquiries, and maintaining compliant records in a fast-paced environment.

Applicants should have a high school education, be bilingual, and possess strong communication skills and familiarity with healthcare processes. The role emphasizes patient courtesy and teamwork with clinicians and staff.