Multifamily Portfolio Senior Property Manager

Charlesgate Realty Group, LLC; Boston (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic and rapidly growing real estate firm that prioritizes employee well-being and client satisfaction. As a Portfolio Senior Property Manager, you will lead a dedicated team, oversee financial performance, and ensure risk management within your property portfolio. This role offers the opportunity to make a significant impact in a values-driven organization, committed to excellence and community empowerment. If you are passionate about property management and want to be part of a supportive and innovative team, this position is perfect for you. Enjoy a comprehensive benefits package and a vibrant office culture that promotes harmony and growth.

Benefits

Health Insurance

Paid Time Off

401K/FSA

Company Holidays

Support Team

Qualifications

• Proven experience in property management with a focus on client satisfaction.
• Strong financial acumen to manage budgets and financial performance.

Responsibilities

• Lead a team to ensure excellent service for clients and residents.
• Oversee financial performance and risk management of the property portfolio.

Skills

Property Management

Financial Analysis

Client Communication

Risk Management

Team Leadership

Education

Bachelor's Degree in Business or Real Estate

Tools

Property Management Software

Financial Reporting Tools

Job description

The Portfolio Senior Property Manager is accountable for the performance of their portfolio and leading their team members within their portfolio to ensure an excellent experience for clients and residents. Portfolio members primarily include the Resident Services Manager, Property Coordinator, and cross-functional management of the accounting and maintenance staff assigned to their portfolio.

Key Accountabilities Include:

• Strategic ownership and planning for the portfolio as measured by the scheduling and ownership of quarterly planning meetings with clients.
• The financial performance of the portfolio as measured by variance of budget vs. actual NOI.
• Client (owner) communication and satisfaction.
• Risk management of their portfolio.
• Oversight of management of the physical buildings within their portfolio.

CHARLESGATE Management Standards:

• Creating an environment for aligned results.
• Enabling the success of people on the team.
• Committing time to 1:1 meetings with the team.
• Providing consistent and focused feedback.
• Asking for regular feedback from direct reports.
• Running weekly team meetings.
• Constantly cascading company purpose, vision, mission, values, and goals.
• Setting a great first example with thoughtful onboarding.
• Every meeting has an agenda (and only held if productive).
• Creating a culture of candor.
• Actively prioritizing.
• Responding to ideas and concerns.
• Supporting growth and development.

About CHARLESGATE

CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout Eastern Massachusetts with a comprehensive array of services across residential and multifamily commercial real estate - property management & leasing, sales brokerage, investment sales, construction, and new development. With deep, local roots, we were founded in Boston in 2003 and are headquartered in the Back Bay. We are rapidly growing, including making the Inc 5000 list of the fastest-growing private companies in America.

Our VISION is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.

As a values-based firm, we are founded on the Core Principles of ETHICS, RELATIONSHIPS, and RESULTS, as well as our Seven Fundamental Cultural Values that we expect our team to exhibit:

• Positive Attitude. Smile and move.
• Empathy. Seek first to understand the perspectives of others.
• Proactivity. Bias towards action using good judgement.
• Ownership. See the big picture.
• Curiosity. Think, learn and rapidly improve.
• Resourcefulness. Be effective.
• Communication. Be concise, articulate and make meaning clear.

Employees First!

We are an employee-first organization that believes that being committed to our employees first is the only way we can deliver the best service to our clients. Our office culture and work environment is second to none to promote harmony in all of our lives. We do everything we can to offer a comprehensive benefits package, including:

• Health Insurance - Excellent and industry-leading coverage.
• Paid time off - Liberal and flexible. Enjoy yourself.
• Company holidays - A lot. If it is a holiday, we take it off.
• 401K/FSA/supplemental insurance - All available.
• A support team like none other in the industry.