Multifamily Maintenance Supervisor

Middleton Meyers; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Middleton Meyers is seeking a Maintenance Supervisor to oversee all maintenance operations at our apartment community, ensuring safety, cleanliness, and market-ready conditions. You will supervise the maintenance team, manage service requests, coordinate make-ready work, and uphold vendor relationships.

The role emphasizes strong leadership, preventive maintenance, budget awareness, OSHA compliance, and delivering exceptional resident service, with on-call responsibilities as needed.

Qualifications

• High school diploma or GED required.
• Minimum of 3-5 years of apartment maintenance experience.
• Previous supervisory experience preferred.
• EPA Universal Certification Required
• HVAC certification preferred.
• Valid driver's license and reliable transportation.
• Ability to participate in an on-call rotation and respond to emergencies after hours.

Responsibilities

• Oversee daily maintenance activities for the community, including service requests, preventative maintenance, and apartment turns.
• Prioritize and assign work orders to maintenance team members.
• Ensure service requests are completed accurately, efficiently, and within company-established timelines.
• Perform and assist with repairs involving HVAC, plumbing, electrical, appliances, carpentry, painting, drywall, and general maintenance.
• Maintain curb appeal and ensure all common areas, amenities, and grounds are in excellent condition.
• Conduct routine property inspections and identify maintenance concerns.

Skills

HVAC

Plumbing

Electrical

Appliance repair

Carpentry

General maintenance

Leadership

Time management

Blueprints reading

Customer service

Education

EPA Universal Certification

HVAC certification

High school diploma or GED

Job description

Introduction:

Middleton Meyers is a fully integrated multifamily services provider. Through an unwavering commitment to excellence we develop and execute turnkey solutions for clients, partners and residents. This commitment has enabled Middleton Meyers to manage properties and projects successfully for large and small clients. We always strive for better results, better systems and better ways to serve. Our team of professionals have experience in all facets of multi-family operations and focus on maximizing performance of stabilized and value-add properties through proactive involvement in property management, capital investment and disposition activities.

Overview:

At Middleton Meyers, the Maintenance Supervisor is responsible for overseeing all maintenance operations at the apartment community, ensuring the property is maintained in a safe, clean, and market-ready condition. This position supervises maintenance team members, coordinates service requests and preventative maintenance programs, manages vendor relationships, and ensures compliance with company policies and applicable regulations.

What You'll Do:

Maintenance Operations

• Oversee daily maintenance activities for the community, including service requests, preventative maintenance, and apartment turns.
• Prioritize and assign work orders to maintenance team members.
• Ensure service requests are completed accurately, efficiently, and within company-established timelines.
• Perform and assist with repairs involving HVAC, plumbing, electrical, appliances, carpentry, painting, drywall, and general maintenance.
• Maintain curb appeal and ensure all common areas, amenities, and grounds are in excellent condition.
• Conduct routine property inspections and identify maintenance concerns.

Make-Ready and Unit Turn Process

• Manage apartment turnover schedules to ensure units are ready for occupancy on time.
• Coordinate inspections and completion of make-ready work.
• Monitor unit quality standards and ensure readiness meets company expectations.

Team Leadership

• Supervise, train, coach, and develop maintenance team members.
• Schedule staff and coordinate on-call responsibilities.
• Conduct performance evaluations and provide ongoing feedback.
• Foster a positive, team-oriented work environment.

Vendor and Contractor Management

• Coordinate and oversee work performed by outside contractors and vendors.
• Monitor vendor performance and maintain professional relationships.

Budget and Inventory Management

• Assist in developing and managing the maintenance budget.
• Monitor expenses and identify opportunities for cost savings.
• Maintain inventory of maintenance supplies, equipment, and parts.
• Ensure proper purchasing procedures are followed.

Safety and Compliance

• Ensure compliance with OSHA, EPA, Fair Housing, and company safety policies.
• Conduct regular safety inspections and maintain required documentation.
• Respond to emergency maintenance situations as needed.
• Ensure proper handling and storage of hazardous materials.

Customer Service

• Provide exceptional customer service to residents.
• Address resident maintenance concerns professionally and promptly.
• Partner with the management team to enhance resident satisfaction and retention.

What You'll Need:

• High school diploma or GED required.
• Minimum of 3-5 years of apartment maintenance experience.
• Previous supervisory experience preferred.
• EPA Universal Certification Required
• HVAC certification preferred.
• Valid driver's license and reliable transportation.
• Ability to participate in an on-call rotation and respond to emergencies after hours.

Knowledge, Skills, and Abilities

• Strong knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, and general building maintenance.
• Strong leadership and team development skills.
• Excellent organizational and time management abilities.
• Ability to read and interpret technical manuals and blueprints.
• Proficiency with property management and maintenance software.
• Effective communication and customer service skills.
• Ability to prioritize multiple projects and meet deadlines.

Physical Requirements

• Frequently lift and carry up to 50 pounds; occasionally up to 100 pounds with assistance.
• Ability to stand, walk, bend, kneel, climb ladders, and work in confined spaces for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond to emergency situations outside normal business hours.

Equal Opportunity Employer:

Middleton Meyers is committed to the principles of Equal Employment Opportunity. The employment practices and decisions of the Company will not be influenced or affected by an applicant or Associate's race, color, sex, religion, creed, national origin, ancestry, age, disability, handicap, sexual orientation, marital status, AIDS/HIV/AIDS-related complex status, protected genetic information, sickle-cell trait, veteran status, or any other protected class.