Multifamily Maintenance Pro: HVAC, Plumbing & Repairs

Harbor Group Management Company; Worcester (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off

Paid Parental Leave

Paid Birthday Off (Multifamily)

Job summary

Harbor Group Management Company is seeking a Maintenance Technician to maintain the property's physical integrity and appearance, handling routine maintenance and resident service requests to meet company standards.

The role requires experience in plumbing, electrical, HVAC, carpentry and related trades, with on-call availability and a customer-service mindset to interact professionally with residents. Local codes and safety guidelines must be followed.

Qualifications

• One-year prior experience in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
• Multifamily (apartment) maintenance experience highly desired.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver’s license required (for golf cart operation if applicable).
• Must be customer-service oriented with the ability to interact professionally with residents.
• Strong attention to detail and the ability to follow instructions and safety guidelines.
• Any other certifications as required by local and state laws.

Responsibilities

• Perform technical and mechanical maintenance, including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond to resident service requests promptly, using a work order system to track and complete repairs in accordance with company standards and local codes.
• Conduct preventative maintenance and repair tasks across the property to ensure efficient and safe operation.
• Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing needed repairs, and conducting quality checks.
• Maintain clean and functional amenity areas, including breezeways, pool areas, and common spaces, through regular cleaning, trash removal, pressure washing, and minor painting.
• Access and manage maintenance tools and materials, track inventory use, and notify supervisors of reorder needs.
• Practice cost-effective maintenance by repairing rather than replacing parts and using tools and supplies efficiently.
• Support company safety policies by attending safety meetings, completing OSHA training, and accurately reporting incidents.
• Inspect work completed by vendors or contractors to ensure compliance with quality and scope expectations.
• Assist in property inspections to identify maintenance needs and ensure proper upkeep.

Skills

Customer-service

Attention to detail

Safety guidelines

Education

HVAC Certification (EPA Type I/II or Universal)

Multifamily maintenance experience

Job description

Harbor Group Management Company is seeking a Maintenance Technician to maintain the property's physical integrity and appearance, handling routine maintenance and resident service requests to meet company standards.

The role requires experience in plumbing, electrical, HVAC, carpentry and related trades, with on-call availability and a customer-service mindset to interact professionally with residents. Local codes and safety guidelines must be followed.