Multifamily Leasing Specialist — Customer-Driven Tours

Picasso Hire, LLC; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

The Phoenix Staffing is seeking a Leasing Professional to join multifamily communities in Tucson, AZ. This full-time role offers $18.00–$20.00 per hour and requires prior apartment leasing or multifamily property management experience.

You will create a welcoming experience, conduct tours, process applications, and coordinate with maintenance to ensure smooth leasing operations. Ideal candidates bring strong customer service and sales skills, and familiarity with property management software

Qualifications

• Previous apartment leasing or multifamily property management experience is REQUIRED.
• High school diploma, GED, or equivalent.
• Strong customer service and sales skills.
• Professional verbal and written communication.
• Friendly, outgoing and comfortable engaging with prospective residents.

Responsibilities

• Greet prospective residents and provide exceptional customer service.
• Conduct property and apartment tours and highlight community features.
• Respond to leasing inquiries by phone, email, text, and online lead platforms.
• Follow up with prospects and help convert leads into applications and leases.
• Assist with rental applications, lease paperwork, renewals, and move-in documentation.
• Maintain accurate prospect and resident information in property management systems.
• Communicate professionally with residents regarding questions and service needs.
• Enter and follow up on resident work orders with maintenance teams.
• Support resident retention efforts and community events.
• Maintain an organized, professional leasing office.
• Assist with additional leasing and administrative duties as needed.

Skills

Strong customer service

Sales skills

Professional communication

Bilingual

Education

High school diploma

Tools

Yardi

RealPage

Entrata

AppFolio

Job description

The Phoenix Staffing is seeking a Leasing Professional to join multifamily communities in Tucson, AZ. This full-time role offers $18.00–$20.00 per hour and requires prior apartment leasing or multifamily property management experience.

You will create a welcoming experience, conduct tours, process applications, and coordinate with maintenance to ensure smooth leasing operations. Ideal candidates bring strong customer service and sales skills, and familiarity with property management software