Multifamily Leasing Pro: Drive Occupancy & Service

Harbor Group Management Company; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off

Paid Holidays

Paid Parental Leave

Flexible Spending Accounts

Company-Paid Life Insurance

Short-Term Disability

Health Savings Account

Insta Pay Eligible

Employee Referral Program

Tuition Reimbursement

Employee Recognition & Awards

Volunteer Opportunities

Employee Apartment Discount

Job summary

Harbor Group Management Company is seeking a Leasing Specialist in Houston to drive occupancy and resident satisfaction. You will show apartments, process applications, run checks, and prepare leases. You will also design marketing plans, participate in referrals, and maintain records in Yardi/OneSite.

Join a multifamily team focused on excellent service, strong financial performance, and smooth onboarding for new residents. Weekend flexibility may be required.

Qualifications

• High School diploma or equivalent required.
• Minimum one year of leasing, sales, or customer service experience; property management experience preferred.
• Proficient with Microsoft Office and property management software.
• Experience using social media (Facebook, Instagram, etc.) preferred.
• Excellent organizational and communication skills in a fast-paced environment.
• Customer-service oriented with ability to interact with residents and vendors.
• Flexibility to work weekends if required by the property.
• Valid driver’s license may be required for operating golf carts if applicable.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by coordinating with maintenance.
• Execute lease agreements and move-in packages; ensure smooth onboarding for new residents.
• Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
• Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
• Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
• Support resident retention through excellent customer service and timely responses to questions and needs.
• Conduct follow-up communication with prospects and new residents to ensure satisfaction.
• Participate in lease renewal efforts by preparing renewal documents and finalizing extensions.
• Maintain records of interactions using property management software (e.g., Yardi, OneSite).
• Keep guest cards updated and perform follow-ups on all leads.
• Assist with rent collection, manage delinquent accounts, and support administrative tasks.
• Ensure leasing office and tour path are presentable and meet show standards at all times.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales oriented

Teamwork

Education

High School Diploma or equivalent

Tools

Yardi

OneSite

Microsoft Office

Job description

Harbor Group Management Company is seeking a Leasing Specialist in Houston to drive occupancy and resident satisfaction. You will show apartments, process applications, run checks, and prepare leases. You will also design marketing plans, participate in referrals, and maintain records in Yardi/OneSite.

Join a multifamily team focused on excellent service, strong financial performance, and smooth onboarding for new residents. Weekend flexibility may be required.