Multichannel Processing Worker

Goodwill Industries of San Diego County; Chula Vista (CA); Sur place; USD 22 000 - 31 000; Plein temps

Résumé du poste

Goodwill is seeking a Production position in a fast-paced retail store environment. You will perform advanced processing of donations for online sale, including data entry, photography, stocking, picking, and customer service.

Additional duties may include accepting donations for the sales floor, assisting on the register, and other store tasks. A High School Diploma or GED is preferred, with general computer and typing skills recommended.

Qualifications

• High school diploma or GED preferred.
• General computer and typing skills preferred.
• Product Knowledge: Collectables, Books and Media: preferred.

Responsabilités

• Uses keywords in auction titles, takes photos, and includes information in descriptions.
• Inventories, picks, and prepares outgoing multichannel products according to guidelines.
• Provides quality control for multichannel products and ensures compliance with policies and laws.
• Works with management to identify and resolve processing, listing, inventory and customer service issues.
• Attends trainings/meetings and supports multichannel awareness during team huddles.
• Trains teammates in multichannel processing and donation selection for online sale.
• Maintains multichannel equipment and reports needs.
• Meets production requirements and assists in other store areas as needed.

Connaissances

Data entry

Photography

Stocking

Picking

Customer service

Formation

High School Diploma or GED

Description du poste

About Us

Are you looking for meaningful work and want to make a difference?Do you wantto gain valuable work experience? Joining the Goodwill team could be a great fit for you!AtGoodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration.We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

HOURLY RATE: $19.30 - $19.30

POSITION SUMMARY: Production position in a fast-paced retail store environment. Responsible for advanced processing of donations for online sale including, but not limited to: data entry, cell phone photography, stocking, picking, and customer service. May also be required to accept and process donation for the sales floor, assist on the register, and with other sales floor tasks.

Responsibilities

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement:

Essential Functions Statements:

• Uses appropriate keywords in all auction titles, takes clear, representative photographs of items, and includes all relevant information and condition details in auction descriptions.
• Accurately inventories, picks and prepares outgoing multichannel product according to guidelines.
• Provides quality control for multichannel product and ensures all posted items follow marketplace guidelines, GISD’s policies/procedures, and state/federal laws.
• Works with management to identify and resolve multichannel processing, listing, inventory and customer services issues.
• Attends trainings/meetings, runs multichannel reports, and supports multichannel awareness and enthusiasm by presenting relevant information during team huddles at management direction.
• Supports management in training fellow team members in the basics of multichannel processing and identifying the donations best suited for online sale.
• Properly uses and maintains multichannel equipment, reporting supplies or other needs in a timely manner.
• Meets multichannel production requirements and keeps up with the average worker on their team when assigned other tasks.
• Safeguards donations and company property. Keeps workstations, sales floor, processing, and donation areas clean, safe, and organized.
• Assists in different areas of the store as assigned, providing excellent customer service to customers/donors. Refer to management any concerns or complaints.

Qualifications

SKILLS AND ABILITIES:

Education: High School Diploma or GED preferred.

Certificates & Licenses: None

Product Knowledge of Collectables, Books and Media: PreferredOther Requirements: General computer and typing skills preferred.