eCommerce Associate I

Goodwill Industries of San Diego County; San Diego (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill Industries of San Diego County is seeking a production team member for a fast-paced warehouse supporting online sales. Responsibilities include data entry, photographing items, preparing shipments and assisting customers.

This role emphasizes accuracy and adherence to guidelines, with opportunity to grow through diverse duties within the e-commerce workflow. No prior experience is required, and basic computer/typing skills are helpful.

Qualifications

• Customer service aptitude is beneficial.
• Data entry accuracy is expected.
• Basic computer and typing skills are preferred.

Responsibilities

• Sorts and prepares incoming product for online sale according to department guidelines, accurately completing computerized forms with appropriate details.
• Takes representative photographs and uses SEO keywords in auction titles.
• Ensures posted items follow marketplace guidelines and company policies.
• Accurately stocks, picks, packages and ships product according to department guidelines.
• Addresses customer inquiries per department guidelines.
• Meets minimum production requirements and keeps up with the team.
• Keeps workstations and processing areas clean and organized.

Skills

Customer service

Data entry

General computer skills

Typing

Education

High School Diploma or GED

Job description

Are you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

HOURLY RATE

$18

POSITION SUMMARY

Production position in a fast-paced warehouse environment. Responsible for processing donations for online sale including, but not limited to data entry, cell phone photography, stocking, picking, shipping and customer service.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

• Sorts and prepares incoming product for online sale according to department guidelines, accurately completing computerized forms with appropriate details.
• Takes representative photographs that accurately convey product information and condition details.
• Uses appropriate SEO keywords in auction titles and includes relevant product information and specific condition details in auction descriptions.
• Ensures posted items follow all applicable marketplace guidelines, GISD’s policies/procedures, and state/federal laws.
• Accurately stocks, picks, packages and ships product according to department guidelines.
• Addresses a variety of customer inquiries according to department guidelines.
• Meets minimum production requirements and keeps up with the average worker on their team.
• Properly uses/maintains equipment and follows safety guidelines when processing and moving product.
• Keeps all workstations and processing areas clean and organized. Completes general warehouse housekeeping duties as assigned.
• Follows direction and completes other miscellaneous duties/tasks as assigned.

SKILLS AND ABILITIES

Education High School Diploma or GED preferred.

Experience No previous experience needed.

Certificates & Licenses None

Other Requirements General computer and typing skills preferred.