Multi-Unit Retail Sales Manager — Lead Teams & Revenue

TCC Wireless, LLC; Fresno (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive compensation with uncapped

Paid Training

Medical, dental, and vision benefits

Career growth opportunities

Job summary

JM Wireless LLC in Fresno, CA, is seeking a Multi-Unit Retail Sales Manager to lead multiple Metro by T-Mobile stores. You will coach a diverse team, optimize operations, recruit talent, and drive customer experiences that exceed expectations.

This exempt role requires 2–4 years in retail management and sales leadership, a high school diploma (bachelor preferred), and a passion for results. Expect competitive pay with uncapped commissions, training, and growth opportunities.

Qualifications

• 2-4 years of management experience in retail sales.
• 2-4 years in sales and sales management experience.
• Passion for customer satisfaction and delivering outstanding experiences.

Responsibilities

• Maintain store operations, staffing, scheduling, and marketing efforts.
• Oversee recruitment, training, marketing, loss prevention, and store profitability.
• Coach and develop team members to excel in customer service and sales.
• Resolve customer issues to enhance the Metro By T-Mobile experience.
• Drive sales and operational excellence through new initiatives.
• Maintain a clean and organized store environment.
• Recruit team members passionate about technology and customer relationships.
• Support team growth through training development and mentorship.
• Stay updated on products, services, and leadership practices.
• Foster an inclusive team environment.
• Create and maintain schedules at or under labor budget.
• Oversee store inventory management through daily and monthly stock audits.
• Collaborate with Sales, Operations, Finance, HR and Training teams.

Skills

Retail management

Sales leadership

Customer service

Education

High School Diploma/GED

Bachelor's degree

Job description

JM Wireless LLC in Fresno, CA, is seeking a Multi-Unit Retail Sales Manager to lead multiple Metro by T-Mobile stores. You will coach a diverse team, optimize operations, recruit talent, and drive customer experiences that exceed expectations.

This exempt role requires 2–4 years in retail management and sales leadership, a high school diploma (bachelor preferred), and a passion for results. Expect competitive pay with uncapped commissions, training, and growth opportunities.