Multi-Unit Retail Leader: Tech & Customer Experience

TCC Wireless, LLC; Riverbank (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, is seeking a Multi-Unit Retail Sales Manager to lead multiple stores and inspire a high-performing team. You will oversee operations, scheduling, recruitment, coaching, and customer experience to drive sales and store profitability while staying current with products and leadership best practices.

Salary range advertised is $70,304 per year. This role offers growth as you deliver exceptional service and scalable retail excellence across

Responsibilities

• Maintain store operations, staffing, scheduling, and marketing efforts.
• Oversee recruitment, training, marketing, loss prevention, and store profitability.
• Coach and develop team members to excel in customer service and sales.
• Resolve customer issues to enhance the Metro By T-Mobile experience.
• Drive sales and operational excellence through embracing new initiatives.
• Maintain a clean and organized store environment.
• Recruit team members passionate about technology and customer relationships.
• Support team growth through training development and mentorship.
• Stay updated on products, services, and leadership practices.

Job description

JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, is seeking a Multi-Unit Retail Sales Manager to lead multiple stores and inspire a high-performing team. You will oversee operations, scheduling, recruitment, coaching, and customer experience to drive sales and store profitability while staying current with products and leadership best practices.

Salary range advertised is $70,304 per year. This role offers growth as you deliver exceptional service and scalable retail excellence across