Multi-Unit Retail Leader, Telecom Sales & Growth

RedLion Mobile; Litchfield (CT); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid training

Vacation, Sick, Personal Time Off

Job summary

RedLion Mobile is seeking a strategic Retail District Manager to lead multiple CT-area stores and drive sales performance. The role involves owning district results, coaching Store Managers, and aligning stores with brand standards across the district.

You will analyze KPIs, implement growth strategies, and collaborate with internal teams on training and leadership development to sustain excellent customer experiences.

Qualifications

• Bachelor’s degree in business or related field (or equivalent professional experience).
• 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.
• Demonstrated achievement in boosting sales growth and managing high-performing teams effectively.
• Strong communication, analytical, and problem-solving skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools.
• Familiarity with wireless/telecom industry terminology.
• Ability to work a flexible schedule including weekends and holidays.
• Willingness to travel throughout the market; valid driver’s license required if operating company or fleet vehicles.

Responsibilities

• Oversee the sales and operational performance of multiple retail locations within an assigned district.
• Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
• Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
• Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.
• Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
• Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs.
• Ensure all locations follow company policies and procedures, including cash handling, inventory management, and merchandising standards.
• Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
• Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives.
• Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores.
• Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed.

Skills

Retail management

Sales leadership

Communication

Analytical skills

Willing to travel

Valid driver’s license

Microsoft Office

Education

Bachelor’s degree in business or related field

Tools

Excel

PowerPoint

Reporting tools

Job description

RedLion Mobile is seeking a strategic Retail District Manager to lead multiple CT-area stores and drive sales performance. The role involves owning district results, coaching Store Managers, and aligning stores with brand standards across the district.

You will analyze KPIs, implement growth strategies, and collaborate with internal teams on training and leadership development to sustain excellent customer experiences.