Multi-Unit Restaurant GM & Operations Leader

Traditions Hospitality Group; Thackerville (OK); On-site; USD 75,000 - 80,000; Full time

Job summary

Traditions Hospitality Group is seeking a Multi-Unit Restaurant Manager to provide on-site leadership across multiple restaurant concepts at WinStar Administration Office in Thackerville, OK. This role acts as an on-site General Manager when needed, overseeing daily operations, team leadership, and performance to ensure guest satisfaction and financial results.

The position requires 5+ years of restaurant management experience in high-volume settings, strong operations and financial skills, and

Qualifications

• Minimum of 5+ years of restaurant management experience, preferably in a high-volume environment.
• Strong knowledge of business and management principles, including operations, staffing, and financial performance.
• Strong understanding of guest service principles, including guest needs assessment and satisfaction.
• Knowledge of financial management, including labor control and cost management.
• Knowledge of laws, regulations, and compliance standards within the food service industry.
• Excellent communication skills, both written and verbal.
• Strong organizational, problem-solving, and decision-making abilities.
• Ability to adapt quickly and work effectively in changing environments and teams.
• Proficient computer skills, including reporting and operational systems (InfoGenisis preferred).
• Demonstrates professionalism, sound judgment, and integrity in all situations.

Responsibilities

• Communicates regularly with the Food & Beverage Director regarding activities, performance, and operational needs of assigned location(s).
• Provide on-site leadership support at assigned restaurant location, functioning at capacity of a General Manager as needed, including full responsibility for daily operations, team leadership, and business performance.
• Integrate into assigned location quickly and effectively to support daily operations and team leadership.
• Maintain and enforce company standards for food quality, cleanliness, and guest satisfaction.
• Monitors compliance with health and fire regulations regarding food preparation, service, and facility maintenance.
• Support and collaborate with existing management teams to ensure operational consistency and effectiveness.
• Provide leadership coverage during management absences, staffing gaps, or high-volume periods.
• Assist in coaching and supporting staff to maintain performance and service standards.
• Identify operational issues within assigned location and implement timely corrective actions in collaboration with on-site leadership, as applicable.
• Support execution of company initiatives, promotions, and menu rollouts within assigned location.
• Monitor labor, costs, and operational performance to ensure alignment with company expectations.
• Investigate and resolve guest complaints regarding food quality, service, or cleanliness.
• Ensure compliance with all regulatory requirements, including sanitation and food safety standards.
• Assist with inventory management, ordering, and cost control processes as needed or assigned.
• Evaluate employee performance and provide feedback to location leadership as appropriate.
• Perform food preparation or service tasks as needed to support operations.
• Ensure liquor regulations and company policies are followed.
• Maintain accurate records related to operations, compliance, and financial performance.
• Review operational procedures and recommend improvements to leadership based on observations during assignments.
• When acting in a General Manager capacity, assumes full responsibility for all restaurant operations, including staffing, performance management, financial oversight, and compliance with all company policies and procedures.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Monitor and manager financial performance, including labor, cost controls, and revenue when assigned to oversee a location.

Job description

Traditions Hospitality Group is seeking a Multi-Unit Restaurant Manager to provide on-site leadership across multiple restaurant concepts at WinStar Administration Office in Thackerville, OK. This role acts as an on-site General Manager when needed, overseeing daily operations, team leadership, and performance to ensure guest satisfaction and financial results.

The position requires 5+ years of restaurant management experience in high-volume settings, strong operations and financial skills, and