Multi-Unit QSR Operations Director

Leap Brands; McAllen (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Leap Brands is seeking a Director of Operations in McAllen, Texas, responsible for the operational success of franchises within the assigned territory. This role focuses on building strong franchise relationships, driving consistency, and improving profitability. Candidates should have 7+ years in multi-unit restaurant leadership, exceptional coaching skills, and a solid understanding of financial drivers. Join us to lead strategic growth initiatives and support franchise partners in achieving operational excellence.

Qualifications

• 7+ years of progressive multi-unit leadership experience in the QSR or franchise restaurant industry.
• Strong background in franchise operations management, supporting multiple owners.
• Proven success in improving sales and operational execution.
• Solid understanding of restaurant P&L and KPIs.

Responsibilities

• Oversee day-to-day operational performance of all restaurants.
• Ensure adherence to brand standards and food safety protocols.
• Serve as primary liaison for franchise owners.
• Monitor P&L statements and support pricing strategies.
• Mentor and develop field operations team members.
• Partner with leadership for market expansion strategies.

Skills

Multi-unit leadership experience

Relationship-building skills

Coaching skills

Operational execution skills

Financial acumen

Education

Bachelor’s degree in Business, Hospitality, or related field

Job description

Leap Brands is seeking a Director of Operations in McAllen, Texas, responsible for the operational success of franchises within the assigned territory. This role focuses on building strong franchise relationships, driving consistency, and improving profitability. Candidates should have 7+ years in multi-unit restaurant leadership, exceptional coaching skills, and a solid understanding of financial drivers. Join us to lead strategic growth initiatives and support franchise partners in achieving operational excellence.