Multi-Unit General Manager

Van Leeuwen Ice Cream; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Van Leeuwen Ice Cream is looking for a full-time Multi-Unit General Manager to lead operations in two Brooklyn locations. The ideal candidate will have experience in food retail management, strong leadership skills, and a passion for ice cream. Responsibilities include overseeing staff, maintaining high customer service standards, and managing budgets effectively.

Benefits

Employee Scoop Card

Medical, Dental + Vision Insurance

401k with Employer Match

Cell Phone Reimbursement Plan

Paid Time Off - 3 Weeks

Paid Sick Time

Yearly Performance Reviews

Qualifications

• Bachelor’s Degree preferred.
• NYC DOH Food handlers license required.
• 2+ years in a food retail management role.

Responsibilities

• Oversee two Brooklyn locations and manage operations.
• Maintain store staff by recruiting, training, and evaluating employees.
• Achieve financial objectives by monitoring sales and budgeting.

Skills

Leadership

Communication

Problem Solving

Multitasking

Education

Bachelor’s Degree

Job description

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Senior Talent Acquisition Manager @ Van Leeuwen Ice Cream

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two Brooklyn locations. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• Bachelor’s Degree preferred
• NYC DOH Food handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Ability to regularly lift 50 lbs or more
• Ability to multitask

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Food and Beverage Retail

Referrals increase your chances of interviewing at Van Leeuwen Ice Cream by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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