Multi-Unit Communications & Execution Lead

Quest Talent Solutions; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Quest Talent Solutions is seeking a Communications Manager to improve how information, priorities, tasks, and operating standards are communicated and executed across a multi-unit network.

This high-impact role partners with field leadership and internal teams to simplify communication, support multi-unit execution, improve task flow, and create more consistent processes across the business. The ideal candidate brings strong writing and cross-functional collaboration skills.

Qualifications

• 5+ years of corporate communication, operations support, or multi-unit support experience.
• Experience supporting store operations, field leaders, SOPs, communication platforms, task management, or execution tools.
• Strong writing, organization, prioritization, and communication skills with the ability to simplify information for store teams.
• Comfortable working cross-functionally and advocating for store-level needs by improving clarity, workload balance, and execution consistency.

Responsibilities

• Support operational communication, task execution, and process consistency across a multi-unit network.
• Create and standardize field-facing communication such as updates, guides, FAQs, presentations, templates, and internal messaging.
• Maintain operating standards, process documentation, and searchable resources for store and field teams.
• Partner cross-functionally to align communication flow, task timing, store workload, and execution priorities.
• Track communication effectiveness, task completion, and execution-related KPIs while following up on opportunities for improvement.

Skills

Writing

Organization

Prioritization

Communication

Job description

Quest Talent Solutions is seeking a Communications Manager to improve how information, priorities, tasks, and operating standards are communicated and executed across a multi-unit network.

This high-impact role partners with field leadership and internal teams to simplify communication, support multi-unit execution, improve task flow, and create more consistent processes across the business. The ideal candidate brings strong writing and cross-functional collaboration skills.