Executive Communications Lead – Enterprise Operations

HP; Spring (TX); On-site; USD 147,000 - 226,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Holidays

Vacation and leave

Job summary

HP is seeking an Enterprise Operations Executive Communications Manager to drive clear, credible narratives and change strategies for Enterprise Operations leadership. You will translate strategy into executive-ready messaging, lead transformation communications, and coach leaders on storytelling and presence.

Reporting to the Chief of Staff and partnering with Corporate Affairs, this role manages communications for operating model changes, digital enablement, and supplier/customer engagement,

Qualifications

• Bachelor's degree in communications, business, marketing, or related field.

Responsibilities

• Lead executive communications for senior Enterprise Operations leaders, including presentations, leadership messaging, town halls, and organizational announcements.
• Translate enterprise strategy, operational priorities, and transformation initiatives into concise, executive-ready narratives.
• Provide editorial oversight to ensure consistency, accuracy, and alignment with HP and EO messaging standards.
• Coach leaders and communicators on executive presence, storytelling, and message discipline.
• Lead communications and change strategies for Enterprise Operations transformations, including operating model changes, digital enablement, supply chain evolution, and enterprise initiatives.
• Translate complex change into clear 'why / what / how / what gets better' narratives for leaders, employees, and partners.
• Design hierarchical change communications that enroll senior leaders first and cascade through the org with consistency.
• Partner with Transformation PMOs to align communications with change plans, milestones, and adoption of metrics.
• Develop external facing narratives, executive messaging, and stakeholder communications in coordination with Corporate Affairs when transformation impacts extend beyond HP.
• Establish feedback loops to monitor adoption, resistance, and engagement, and adjust communications strategies accordingly.
• Own communications preparedness and response for operational incidents, including supply disruptions, customer impacts, cybersecurity events, and business continuity scenarios.
• Develop and maintain communication playbooks, escalation protocols, and response frameworks.
• Partner with Corporate Affairs, Legal, Sales, and Operations to ensure coordinated and timely communications.
• Advise leaders on tone, timing, and transparency during periods of uncertainty.
• Design and deliver engagement communications strategies that reinforce enterprise priorities, leadership visibility, and a One Enterprise Operations culture.
• Lead EO leader All Employee Meetings, All Manager Meetings, Site Townhalls, leadership forums, and engagement campaigns.
• Partner with HR and Transformation teams to align communications with change adoption and workforce initiatives.
• Use employee feedback and engagement data to inform communication strategies and follow-through.
• Lead and develop a small team of executive communicators and engagement professionals.
• Set clear priorities, expectations, and development plans.
• Own the Enterprise Operations communications operating model, including intake, prioritization, governance, and quality standards.
• Create a culture of excellence, innovation, and continuous improvement in communications, engagement, and event delivery
• Establish clear operating rhythms, SLAs, and performance metrics.
• Drive adoption of modern tools, automation, and AI to improve speed, consistency, and efficiency.
• Manage departmental resources, budgets, and project timelines to ensure optimal allocation and delivery of key initiatives according to published schedules
• Track and report communication effectiveness, capacity, and outcomes.
• Manage agencies and vendors with accountability for quality, cost, and delivery.

Education

Bachelor's degree in communications, Business, Marketing, or related field

Tools

Microsoft 365

Copilot

SharePoint

PowerPoint

Smartsheet

Power Automate

Job description

HP is seeking an Enterprise Operations Executive Communications Manager to drive clear, credible narratives and change strategies for Enterprise Operations leadership. You will translate strategy into executive-ready messaging, lead transformation communications, and coach leaders on storytelling and presence.

Reporting to the Chief of Staff and partnering with Corporate Affairs, this role manages communications for operating model changes, digital enablement, and supplier/customer engagement,