Multi-Unit Coaching & Operations Leader

Domino's; South Hill (VA); On-site; USD 65,000 - 100,000; Full time

Job summary

Domino's is seeking an experienced leader to conduct pre-planned coaching and mentoring for GMs, AMs, and crew across multiple stores. You will plan objectives before store visits, provide feedback, and guide professional development and career paths.

You will reinforce policy execution, diagnose gaps in underperforming stores, and develop action plans while coordinating field support resources. Financial oversight and local store marketing will be key components of the role.

Qualifications

• Bachelor's Degree preferred.
• Minimum 3 years multi-unit experience in restaurant/retail industry.
• Experienced in ensuring operational effectiveness for multi-unit organi

Responsibilities

• Plan on-the-job coaching objectives before each store visit using store planning tool.
• Provide on-the-job coaching of key operations and management skills to GMs, AMs and crew.
• Conduct Annual Performance Appraisals.
• Provide positive, constructive, and actionable feedback.
• Provide professional development and career track mentoring to GMs and AMs.
• Reinforce execution of key company policies and standards.
• Identify and diagnose ongoing operational gaps in under performing stores.
• Develop formal action plans to resolve gaps.
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required.
• Review key financial variables as part of store visit pre-planning.
• Analyze and track key financial/operational data to derive meaningful business insights.
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results.
• Present financial/operational weekly updates during Market Leader and area GM meetings.
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
• Coordinate with Market Leader and field support to develop market business plans.
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue new AWUS growth opportunities.

Education

Bachelor's Degree preferred

Job description

Domino's is seeking an experienced leader to conduct pre-planned coaching and mentoring for GMs, AMs, and crew across multiple stores. You will plan objectives before store visits, provide feedback, and guide professional development and career paths.

You will reinforce policy execution, diagnose gaps in underperforming stores, and develop action plans while coordinating field support resources. Financial oversight and local store marketing will be key components of the role.