Multi-Store Growth & Ops Leader

Farmers Home Furniture; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Farmers Home Furniture is seeking a Group Manager to recruit, lead, and develop Store Managers across the stores, driving sales growth, profitability, customer relationships, and operational excellence.

You will supervise staff, manage store groups, analyze sales and KPIs, conduct on-site visits, ensure policy adherence, and foster community involvement while upholding the company's HOME values.

Qualifications

• Bachelor’s degree in Management or Business Administration field.
• Seven (7) years experience in retail management or supervision.
• Valid State Driver’s License required.

Responsibilities

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Oversees and manages assigned group of stores, store managers, and support staff; plans work schedules and coordinates activities.
• Ensures stores and the group are meeting established profit and sales goals.
• Promotes and sets high expectations for Community Involvement initiatives that build trust and loyalty, enhance brand recognition, and drives foot traffic and sales.
• Actively participates in the recruitment of Store Managers and Store Manager Trainees to build a strong talent pipeline.
• Develop Store Managers to actively recruit, develop, and retain top talent for all store-level positions.
• Monitors, reviews, and analyzes daily, weekly, and/or monthly sales reports, KPIs, and credit reports for assigned group of stores.
• Conducts detailed on-site store visits to examine merchandise presentations, inventory, cash handling, and operations.
• Conducts sales, credit, and operational reviews for assigned stores to ensure adherence to policies and procedures.
• Ensures store management is trained in profit, scheduling, warehousing, and inventory control.
• Monitors payroll to identify discrepancies and establish monthly budgets.
• Conducts meetings with Store Managers to review campaigns, promotions, and policies.
• Maintains open communication with upper management and store staff.
• Upholds and promotes our H.O.M.E. values: Helping others, Ordinary people, Motivated owner, Excellence.

Skills

Staff leadership

Store operations

Sales growth

Performance analytics

Education

Bachelor’s degree in Management or Business Administration

Job description

Farmers Home Furniture is seeking a Group Manager to recruit, lead, and develop Store Managers across the stores, driving sales growth, profitability, customer relationships, and operational excellence.

You will supervise staff, manage store groups, analyze sales and KPIs, conduct on-site visits, ensure policy adherence, and foster community involvement while upholding the company's HOME values.